IT Auditor for Managing IT Operation Process

21 hours ago


Pretoria, South Africa Mediro ICT Full time

Documentation of IT operation processes and controls

Supporting the DevOps Teams and Process Owners in providing Operational Data (e.g. KPIs) to ensure the compliance of the regulated markets (Support Audits)

Consulting on the companyIT operation processes

Establish a CoE (Center of excellence) for IT Operation Controls

Ensure, drive and improve the quality of operation process documentation

Monitor and drive the implementation of operation process controls

Deep ITSM knowledge

Experience in Operations and structure teams

Functional knowledge

Understand Processes, deep process knowledge.

ITIL process knowledge and work experience.

AGILE Project Management knowledge

JAVA and SAP BW know how beneficial

Quality Management

Mentoring

Understanding of IT Infrastructure and relations between components.

ITPM process knowledge and work experience (advantageous).

Ability to create KPIs Reports (e.g., SQL, APEX, QlikView, QlikSense, Tableau)

MS Office, Atlassian JiraandConfluence

High level understanding of IT Infrastructure and Operations

Prior experience in IT Processes, Operation and IT Service Management.

Broad understanding of Enterprise Architecture concepts

Between 7 - 10 Years



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