IT Auditor for Managing IT Operation Process
21 hours ago
Documentation of IT operation processes and controls
Supporting the DevOps Teams and Process Owners in providing Operational Data (e.g. KPIs) to ensure the compliance of the regulated markets (Support Audits)
Consulting on the companyIT operation processes
Establish a CoE (Center of excellence) for IT Operation Controls
Ensure, drive and improve the quality of operation process documentation
Monitor and drive the implementation of operation process controls
Deep ITSM knowledge
Experience in Operations and structure teams
Functional knowledge
Understand Processes, deep process knowledge.
ITIL process knowledge and work experience.
AGILE Project Management knowledge
JAVA and SAP BW know how beneficial
Quality Management
Mentoring
Understanding of IT Infrastructure and relations between components.
ITPM process knowledge and work experience (advantageous).
Ability to create KPIs Reports (e.g., SQL, APEX, QlikView, QlikSense, Tableau)
MS Office, Atlassian JiraandConfluence
High level understanding of IT Infrastructure and Operations
Prior experience in IT Processes, Operation and IT Service Management.
Broad understanding of Enterprise Architecture concepts
Between 7 - 10 Years
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