Payroll Officer

**Primary Purpose**

The successful incumbent will be responsible for processing payroll, remitting payroll taxes and government reporting as well as preparing monthly, quarterly and year end payroll statements. Ensure documentation submitted to the payroll department for payment of employees complies with established payroll and accounting principles, practices and standards. Assisting staff members with payroll queries.

**Minimum Requirements**

**Qualifications**:

- Grade 12
- Payroll Certificate and/or related diploma
- Payroll diploma (Ideal)

Experience
- 8 years' payroll experience
- 8 years in payroll
- More than 2 years' experience as a Team leader or Supervisor (Ideal)

**Duties and Responsibilities**

FINANCE

Minimal number of errors
- Check and oversee the payroll administrator to ensure limited number of errors to limit the financial loss to Bidvest Bank, Bidvest Life, Bidvest Merchant Services, Bidvest Insurance & Brokers, Compendium and Finglobal.

CUSTOMER CENTRICITY

Customer Service
- Proactively assist all staff with payroll queries and providing feedback.
- Raising queries with the Payroll Manager where necessary and learning from queries to upskill yourself
- Dealing with third parties in a professional manner, providing information requested and dealing with queries

OPERATIONAL EXCELLENCE

Internal Processes
- Responsible for uploading batches, month end reports, recons, GLs, GLMs and pick up on queries.
- Authorize level 1 on Direct Transact & GPO - check right details have been loaded on the system, double check everyone.
- Check changes on bank details, double check any changes to the banking beneficiaries.
- Resolve third parties' queries - medical aid queries eg payments, liaise with medical aid company, medical insurance (Kaelo) and staff members, make changes where necessary.
- Ensure correct processing of new and terminated Employees.
- Pull reports timeously and check them, resolving any errors.
- Payroll Audit reports - check errors on system, take errors to human resources and resolve them before payrun.
- Provide support to payroll administrators, providing on job training.
- Ensure that all capturing of all staff related changes are done accurately.
- Check all overtime, claims, commissions related information for staff to ensure correct payments are made.
- Check that all administration for maternity leave is done correctly - UI19 and UI2.7, place relevant documents on u
- filing and acknowledgement of debt forms, deal with the Department of Labour on maternity issues when necessary.
- Assist at month end to ensure that all garnishee payments are correct, that loan schedules are updated eg bursary payments that need to be repaid. Check and review schedule and follow up on bad debt, hand over to credit.
- Proactively deal with Payroll queries that get escalated by the administrator and directly from staff, escalate queries to the payroll manager when necessary.
- Assist with all information required during Audit.

PEOPLE MANAGEMENT
- Manage and upskill the payroll administrator, sharing knowledge and upskilling her
- Proactively identifying errors and learning from them and sharing them with the administrator.
- Build good relationships with stakeholders to enable the accurate payroll processes.
- Provide and check the administration, reports and records in the payroll

Administration

LEARNING AND GROWTH

Training

Keeping up to date with trends, systems, medical aid and pension fund and legislation changes
- This position is advertised in line with our commitment to Employment Equity._