Team Leader

SUMMARY OF POSITION The Team Leader is responsible for Team and Project supervision and some administrative duties with regards to the Team and Projects. This includes the physical installation of ICT Infrastructure, overseeing the work of others, surveying work sites, coordinating work flow within the team, act as the Company’s liaison and provide on the job training to Assistant and Senior Assistant Technicians as needed. ROLES AND RESPONSIBILITIES Team Supervision - Lead, direct and support to teams on site. - Provide continuous and effective technical and supervisory support to teams on site. - Ensure installations are completed on time. Ensure work is completed in accordance with the project plan, job schedule and planned timelines. - Continuously train and upskill Assistant Technicians and Senior Assistant Technicians, teaching them technical skills and installation standards. - Ensure that the team members takes care of and maintains their provided PPE kits. Project / Site Management - Accurately determine the scope of work, timelines, materials and tools required, based on the quote provided to the client, to complete the project within predetermined timelines. Plan installation accordingly, prior to commencing with the installation. - Ensure project / job documentation is completed and provided to client, so that job sign-off can be requested. - Draw / Update basic floor plans upon completion of the installation. - Ensure that test results are available and complete Certification Documents to submit to the CAD Department. - Provide project status / installation feedback to the Clients and Management on daily basis - Timeously identify and report back on potential delays due to problems that may occur. Installation and General - Continuously deliver quality installations by showing dedication and a high attention to detail. The below are examples of how this is demonstrated: - Installation photos - QA checklists - Limited returns to site to fix faults and do repairs after installation is complete - Ensure effective housekeeping is done on site. The installation site is always left clean and tidy. - Ability to test all installations to Level 3 specifications. Understand the set-up of the tester. - Splicing - Adhere to the following: - Proper preparation - General neatness of work - Splicing correct - fibre links when completed" - OTDR Testing - Ability to test fibre installation and do fault finding with OTDR. Understand the set-up of the OTDR. Administration - The condition and maintenance of tools and equipment (drills, splice machines, testers, ladders etc) are safeguarded at all times. Tools/Equipment is not lost or damaged and is routinely maintained and cleaned. - Cleanliness and tidiness of company vehicle. Vehicles are not damaged (dents and scratches) and the necessary maintenance and upkeep is done. - Ensure that timesheets are submitted for each Job timeously. Overtime correctly submitted. - Responsible for ensuring the stock that has been issued is correct for the installation that needs to be completed (check stock before leaving the office) - Stock returns always done once an installation has been completed. No other issues with stock returns? - Provide WhatsApp Updates on site arrival, departure, issues, and project status. - Complete and submit Vehicle Inspection Sheets. - Daily: Complete Vehicle Inspection Sheet. - Monthly: Submit all completed Vehicle Inspection Sheets and Travel Logs to the Fleet Adviser or Branch Manager. - Responsible for ensuring that H&S documentation (risk assessments and reporting near misses) is submitted continuously. - General care and maintenance of company PPE Health, Safety, Quality and Environmental Responsibilities - All Health and Safety documents to be completed and submitted daily - Report any deviations that could lead to an accident - Participate in Safety Training to improve safety standards - Report incidents and accidents before the end of a shift - Adhere to the Company's Health and Safety policy and procedure - Look after your own safety and that of other employees - Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements. - Manage and perform all internal processes, especially those that affect the quality of the Organization's products. - Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management. - Keep up standards and regulations with respect to Products and Services Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior JOB REQUIREMENTS - Minimum of Grade 12 or equivalent - Minimum years of experience: - LEVEL 1: 2 years - LEVEL 2: 4 years - LEVEL 3: 5 years + - Must be able to handle large scale projects - Must have knowledge of Project Planning - Must have sound knowledge of the Company’s products a