Account Manager

5 days ago

Randburg, South Africa Ikwezi Human Capital Full time

Account Manager, ICT, Network Carrier and Access - Johannesburg, Gauteng

The company is a specialized ICT carrier network service provider. They are an integral part to their customers carrier network requirements and are very key to the success of widescale and high-volume coverage requirements in South Africa. Looking for an individual who is highly experienced in translating carrier, DWDM, GPON, PON, Active Ethernet and many more cutting edge technologies into business needs and ensuring the customers ICT requirements are met from a strategic, project deployment and operational level.

**Key Responsibilities**
- Establish and maintain a professional relationship with clients
- Advise clients objectively on the key ICT solutions that will differentiate their networks
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
- Proactively manage client expectations
- Coordinate with various teams so that the customer’s expectations are met
- Develop an in-depth knowledge on the solutions and architecture of assigned accounts
- Provide strong focus on client service delivery
- Build client strategies and budgets
- Project ownership and liaison between Reflex’s operations and clients.
- Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Accounts as well as of other account-specific information (trends, strategy, competitors, pricing, etc.)
- Account Management - Daily management of client accounts and pipelines

**Minimum Requirements**
- Grade 12/Matric
- Technical background within the Carrier and Access sectors of ICT
- Minimum 5 - 8 years Account Management experience
- Budgeting and financial experience essential
- Comfortable with dealing with C-Level execs
- Computer literate (Excel, Word, PowerPoint, Outlook)
- Good presentation and negotiation skills required
- Good interpersonal skills
- Attention to detail and high level of accuracy
- Good planning, organising and time management skills
- Team player
- A professional appearance and approach
- Experience and understanding of Enterprise ICT solutions such as MPLS, SD-Wan Cloud, Power, Microsoft technologies and local networking services would be beneficial.

**Salary**: R35,000.00 - R45,000.00 per month

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