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Senior IT Systems Quality Manager
2 weeks ago
7years
- Developing / reviewing this framework, policies and standards;
- Providing guidance and assistance in setting up quality standards and procedures;
- Adopting and aligning with quality management best practices and standards;
- Regularly review the continued relevance, efficiency and effectiveness of specific quality management processes;
- Monitoring the achievement of target maturity levels for all processes across the organisation;
- Monitoring the achievement of quality objectives;
- Reporting to management and other stakeholders on quality performance reviews and status;
- Monitoring processes to ensure compliance with the organisation’s quality management related policies, standards and procedures;
- Assessing projects and IT in general and report its findings objectively; and
- Benchmark the results of the quality reviews against industry guidelines, standards and similar types of enterprises.
**Qualifications and Experience**:
- Bachelor’s Degree Computer Science/ Information Systems / Informatics or a related IT quality discipline/ technical field or certification.
- A minimum of 7 years IT Quality Management experience or a combination of equivalent education and relevant experience.
- Extensive knowledge of IT Quality Management Systems implementation required.
- Experience in bringing an organisation into ISO certification will be an added advantage.
- Experience writing IT QMS manuals, related procedures, or work instructions required.
- Understanding of IT Quality Systems Regulatory requirements.
- Experience with multiple development methodologies (e.g. Waterfall, Agile, and Hybrid) & different tools.
- Familiarity of process mapping concepts and tools.
