Credit Controller
10 hours ago
**Job description**:
Thank you for your interest.
**Role Purpose**
The Credit Control team is dedicated to managing accounts receivable efficiently and ensuring timely collection of outstanding balances, in line with company policies and customer agreements. The Credit Controller plays a key role in maintaining cash flow, reducing credit risk, and supporting the financial health of the business. Attention to detail, excellent communication, and a proactive approach are essential for success in this role.
In addition to day-to-day responsibilities, the Credit Controller may offer advice to clients and internal stakeholders, resolve complex queries, and assist junior finance staff in understanding best practices and processes.
**Responsibilities & Accountabilities**
- Manage and monitor customer accounts, ensuring timely collection of outstanding debts.
- Perform credit assessments for new and existing clients to mitigate financial risk.
- Communicate professionally with clients regarding overdue payments and resolve disputes.
- Prepare and send invoices, statements, and payment reminders accurately and promptly.
- Maintain accurate records of transactions and ensure internal systems are up to date.
- Generate reports on receivables, aging, and payment trends; provide insights to management.
- Identify opportunities to improve credit control processes and enhance efficiency.
- Collaborate with internal teams to resolve billing or payment issues.
- Provide support and guidance to junior finance team members where required.
- Maintain high standards of customer service across all interactions.
- Participate in team meetings, training sessions, and continuous improvement initiatives.
- Adhere to company policies, compliance standards, and information security protocols.
- All team members will be required to complete mandatory e-learning as part of their role_
**Skills, Qualifications, and Experience**
**Essential Experience**:
- Proven experience as a Credit Controller, Accounts Receivable, or similar finance role.
- Strong analytical skills and attention to detail.
- Excellent communication and negotiation skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Organised, proactive, and solution-focused approach to work.
- Prior client-facing or customer service experience advantageous.
**Desirable Experience**:
- Experience managing credit control processes for multiple or high-value accounts.
- Knowledge of industry-standard credit and debt collection practices.
**Job Type**: Full-time
**Work Location**: In person
Pay: R20 000,00 - R23 000,00 per month
Work Location: In person
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