Outbound Telemarketer

1 week ago

Cape Town, South Africa Time Personnel Full time

**Job Overview**:
**Expiration date**: 10 August 2025**Location**: Cape Town, Western Cape**Job Title**: Outbound Telemarketer**Education Level**: High School / Matric**Job Level**: Junior**Minimum Experience**: 1 - 3 Years

**Outbound Telemarketer required in Brackenfell, Cape Town.**:
Do you enjoy talking to people and turning that first “hello” into an opportunity? Our Brackenfell client is looking for a confident, energetic Outbound Telemarketer to be the first voice potential clients hear.

If you enjoy building new relationships, feel comfortable on the phone, and like seeing results, then this role might be just right for you.

**Requirements**:

- Matric, relevant tertiary qualifications advantageous
- Fully Bilingual in Afrikaans and English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office (Word, Excel, Outlook)
- Minimum of one year experience in telemarketing or sales
- Time management skills and the ability to prioritise tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a team-player
- Able to work independently

**Duties and Responsibilities**:

- Marketing
- Attended all inbound and outbound calls and sufficiently address enquiries and questions
- Ensure that events are filled and follow up timely with clients
- Booking management
- Schedule and manage bookings
- Draft and send appropriate paperwork to the client
- Ensure that interaction is based on the principles specified in our policies
- Database management and Customer care
- Ensure that the database is managed, updated, and maintained
- Attend to client queries, problems, and/or questions efficiently

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