Csp Administrator

Contact person for this position:
Amori Prinsloo

**The key areas of responsibility include**:
**Administration**
- Order and delivery tracking
- When a new order comes in - creating the new Tenant on Cloud IQ or adding Existing Tenant, ensuring that either are paid in full for COD, or that there is enough credit on AX
- Creating AX order linked to SO created by the sales person
- Checking pricing and margins
- Liaising with resellers with regards to existing Tenant ID link to be accepted
- Once the order has been placed, ensuring that it is processed in full, invoiced from AX and send out details to reseller
- Keeping track of each order to ensure that the correct details are given through to accounts to pay the Crayon invoice

**Internal administration**
- Creating orders and invoices on AX, creating Sku’s for all branches, making sure orders on AX are created on the correct account CRA USD, CRA05 - ZAR where we get a rebate in the back end, CRA10 USD with VAT
- Downloading 60 - 80 billing statements on a monthly basis - going through each statement one by one and preparing sku’s etc. for pro-proforma’s in order to get official PO’s from resellers - where there is no limit, requesting COD payments as this is needed before invoices can be processed
- Adding of SO’s to PE for Plett Computers
- Adding all details on each SA with regards to dates, end-user names etc.
- Liaising with accounts to give through all supplier invoices (between 60 - 80 invoices on a monthly basis) received with all relevant AX info to ensure that payment to Crayon is made on time
- Handling all Cloud IQ queries with regards to procurement, adding of new end-users etc. - logging a call with Support and seeing it through to resolution

**Internal and external sales support**
- Assisting the Sales team with any Cloud IQ queries with regards to procurement
- Liaising with resellers about any new ROE updates etc.
- Taking of calls when resellers call for assistance
- Handling all customer queries to ensure that queries are seen through to resolution coupled with regular updates to resellers with regards to their queries
- Data capturing

**We seek an individual who is**:

- Assertive, self-motivated and who has the ability to work under excessive pressure
- Honest, reliable, and possessing a strong sense of accountability
- Able to work independently and within a team environment
- Exceptional at administration coupled with strong attention to detail skills
- Affective at time management

**The appointed person must have excellent computer, communication, and interpersonal skills as well as Axapta Knowledge**

**Area: Sandton**

**Salary: R15 000 CTC