Retail Stock Controller

2 days ago

Durban, South Africa PUMA Full time

**RETAIL STORE**

**RETAIL STOCK CONTROLLER**:
Durban, South Africa
Outlet Springfield

**YOUR MISSION**:
The stock controller will be responsible but is not limited to the following duties:

- Responsible for maintaining logical order in the stockroom to ensure efficient replenishment processes.
- Ensure that stock on the floor and RetailPro are correctly priced.
- Ensure there is Adequate stock volumes on hand and that the physical stock on hand matches theoretical stock on hand.
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers when needed.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards when needed.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Stockroom always meets or exceeds PUMA standards.
- Maintain physical condition of stockroom according to relevant guidelines and communicate maintenance needs to Back Office supervisor in a timely manner.
- Required to comply with all Policies & Procedures
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

**YOUR TALENT**:

- Senior Certificate
- One to two years' experience in a stockroom environment
- One to two years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
- Proven ability to exceed sales goals, (previous work in a commission-based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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