Customer Retention Advisor

FGro Red is a Juristic Representative for Discovery specialising in Vehicle, Home and Contents Insurance. We seek to add a skilled Retention Specialist to our professional team. - pressure environment. We are offering an opportunity for a young and talented individual to join us long term with high opportunity for growth and experience within the Finance...

Customer Care Advisor WHO WE ARE AND WHY US The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first class product knowledge. We are passionate about retail! We’re passionate about our people and our customers!...

we are currently recruiting for retail Advisor within the internal sector. **Requirements**: - 6-month international retail experience withing a contact centre - Shift work - Fluent in English **We offer**: - Basic Salary: R6000 - Commission Structure - Medical Insurance - Growth - Internal Promotion **Salary**: From R6,000.00 per month

**1.1 PURPOSE OF JOB** To develop, motivate and lead a team of advisors to provide a superior level of service individually and collectively across various campaigns. You will be responsible for the delivery of KPI’s through robust coaching and day to day management ensuring a high level of standards within your team. **1.2 KEY RESPONSIBILITIES** - Lead,...

The Call Center Representative will be responsible for handling inbound and outbound calls from customers, providing information, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality service. **Responsibilities/Duties**: - Answer...

**PURPOSE OF JOB** The call centre Training Associate plays an integral role in developing the training needs of new and existing staff across different departments while maintaining standards and ensuring they are kept at the highest level. Maintaining high and positive energy is essential. **KEY RESPONSIBILITIES** - Developing and leading the training...

**This is a permanent full-time for an Operations Manager within our Umhlanga offices. Must have a 2 years experience within this role. Managing an FTE between 80 to 120 people.** **PURPOSE OF JOB** To deliver all operational and commercial performance metrics across your business stream through the management of Team Managers, ultimately delivering...

-Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Role Purpose Plan, lead and direct the...

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests - Achieve net profit growth for business - Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards - Manage the migration of accounts from transactional to...

**Sales and Service Team Leader** - Requisition number:137195- Location: Eastern Cape - Mount Frere- Closing date: 6 December 2024- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Others (MO)- FAIS Affected- FAIS Affected - Yes**Job Purpose** - To deliver outstanding sales performance; manage branch/ market's sales objectives...