Store Manager

2 weeks ago

Durban, South Africa Pepkor Speciality Full time

**Key Responsibilities**:

- Support your team with day to day store operation.
- Evaluate store and individual performances.
- Identify hiring needs, select and training of new staff members.
- Evaluating store and individual performances.
- Training and developing existing staff, ensuring succession plan and career path is in place.
- Ability to lead and motivate a high-performance sales team.
- Generate and exceed sales budget and growth.
- Manage operational risk and shrinkage within your store.
- Ability to measure and analyse key performance indicators (KPI’s)
- Suggest new services / products and innovative sales techniques to increase customer satisfaction.

**Qualifications**:

- Grade 12 is essential.
- A relevant tertiary qualification - retail/business diploma /degree would be an advantage.

**Knowledge, Skills and Experience**:

- Minimum 4 years’ experience with a major retail chain of which a minimum of 2 years must be within a Senior management role, (Middle-management advantageous)
- Computer Literate (Microsoft and/or Google GSuite - will be an advantage).
- A valid Driver’s license is essential.
- A passion for retail is essential to deliver a world-class customer experience.
- Demonstrate integrity and willingness to go the extra mile.
- Strong interpersonal, communication, and leadership skills
- Strong Managerial capabilities - the ability to plan, lead, organize and control.
- Ability to work under pressure in a fast-paced environment.
- Willing to work retail hours.

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