Head of Learning and Development

**Enterprise Function**
- Group Data Analytics**Requisition Details & Talent Acquisition Specialist**
- REQ 135653 - Keabetswe Modise**Job Family**
- Human Resources

**Career Stream**
- Organisational Effectiveness**Leadership Pipeline**
- Manage Managers

**Job Purpose**
- To advise on and integrate learning and organisational development best practices into business strategy and the HR value chain, in line with the business needs at a strategic and tactical level.**Responsibilities**:

- Act as a strategic partner to line management. Build trust, credibility and obtain buy-in from stakeholder.
- To advise on and integrate learning and organisational development best practices into business strategy and the HR value chain, in line with the business needs at a strategic and tactical level.
- Ensure transformational target relating to learning & development are met.
- Ensure continues performance improvement through reviewing of work processes and practices and addressing any identified gaps.
- Ensure appropriate vendor selection. Foster healthy trusting relationships. Ensure vendors understand Nedbank business strategy and enable appropriate service delivery.
- Deliver business solutions that are relevant and current and manage associated risks.
- Meet business needs and partner with relevant stakeholders. Deliver on agreed Strategic and Operational and Learning projects and manage their implementation.
- Coach and mentor relevant stakeholders and cocreate a positive work environment aligned to Nedbank's vision and values.
- Ensure service delivery to the business by tracking and monitoring progress of the team.
- Build credibility of the cross functional team by empowering the team to deliver.
- Ensure regulatory tracking, executive decision making and progress against plan and budget tracking.
- Enable correct people-related decisions by ensuring that relevant HR communication is filtered through to stakeholders.
- Promote a high-performance culture by managing performance of across the Data and Analytics community
- Ensure that the function keeps within allocated budget and assist management in tracking expenditure against the budget by providing budget guidelines to line managers.
- Prevent mismanagement of funds.
- Minimise service provider costs and meet financial objectives.
- Meet business requirements and monitor implementation of Learning and OD interventions.
- Determine the intervention ROI by measuring the impact of Learning and OD interventions and by assessing participants' reaction to the intervention, knowledge gained, behavioural change, and results.
- Track the effectiveness of vendors, and ensure continuous improvement of services provided, avoid potential losses, get value for money and eliminate vendors who do not meet business needs and standards.

**Essential Qualifications - NQF Level**
- Professional Qualifications/Honour’s Degree

**Preferred Qualification**
- Postgraduate in HRM, Industrial Psychology, Leadership or Change Management

**Experience Learning & Development**
- Managed a Learning function in a business unit end to end including strategic planning, budgeting, project creation, management and execution as well as reporting.
- Adept at working with executive leadership as well as deep SMEs across a complex organisation.
- Track record of working with across functional teams that include learning designers, developers, other L&D managers as well as vendors.
- Has experience in blue sky projects and specifically building Academies (not only singular learning artefacts or programmes) where the outcome impacted overall business outcomes and strategy.
- First-hand experience with a broad spectrum of learning technology: including platforms, LMS, authoring tools and the integration of technology to deliver exceptional learning experiences.
- Equally strong at the conceptual/strategic level through planning and execution and does not mind working the detail of learning solutions.
- Able to lead as a change agent at various levels and structures of the organisation and can navigate complexity and uncertainty.
- Preferrable: exposure to building Data & Analytics capability or adjacent capabilities such as Technology/Digital, Finance, Risk, Investment Banking or similar.

**Minimum Experience Level**
- 10 years' experience in a learning & development at Snr leadership role
- 10 years' experience across the value chain of L&D (consulting, design & development, programme management, deployment and facilitation and regulatory compliance) performance enablement, Leadership Development, Learning technology.

**Technical / Professional Knowledge**
- Alternative learning strategies
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Capacity planning
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, R