German Remote Customer Support Advisor

6 days ago

Johannesburg, South Africa ABC Worldwide Full time

Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. In order to continue selling the right product to their customers, they are looking for a:
***

**Our client is looking for you, if **

... you are focused on providing the best possible customer service. As a people person, you not only speak the language of your customers, but also connect with them emotionally to understand their needs. You have a charismatic and convincing personality, which enables you to sell in a target
- and sales-oriented way.

***

**Your responsibilities**:

- Provide information on products and prices of their extensive product portfolio, including proactively proposing offers
- Expertly respond to all inquiries from prospective customers via the telephone while presenting their products to conclude a transaction.
- Sales and marketing of the entire stairlift and home lift product range
- Direct entry of telephone orders and their scheduling
- Increase customer satisfaction through solution-oriented sales
- Sustained long-term customer care for current and prospective customers

**Your qualifications**:

- Ideally, you have already worked in sales and know what is important - self-confidence, the ability to handle stress, stamina and the power to close sales
- You enjoy sales and marketing
- You have a pleasant telephone voice and the ability to communicate and express yourself clearly, also in written form
- You are persuasive and enjoy convincing people of a good product
- You have good PC skills and are confident in working with Microsoft Office
- **FLUENT German conversation and written skills**

**What you can expect from the organisation**:

- An international, young and dynamic team
- A young and goal driven team which is striving for success
- Good performance-related remuneration and the opportunity to advance
- An innovative, up-and-coming and modern product

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