Web Shop Operator

**Job Summary**:
**Key Responsibilities**:

- Manage and maintain the online store, including updating product information and product, pricing, and inventory levels
- Process and fulfill customer orders, including handling payments enquiries, shipping, and returns
- Monitor and analyze sales data, identifying trends and opportunities for growth
- Collaborate with the marketing team to develop and implement online marketing campaigns
- Ensure the online store is compliant with company policies and procedures, as well as relevant laws and regulations
- Troubleshoot and resolve technical issues with the online store, working with the IT team as needed

**Requirements**:

- Qualifications, Matric, online marketing, or related field
- Relevant experience, e.g. 1-2 years' experience in e-commerce, online retail, or related field
- Excellent communication and customer service skills
- Strong analytical and problem-solving skills
- Knowledge of online marketing principles and practices, including SEO
- **Systems of Engagement**: This involves technology that facilitates personalized and seamless interactions throughout the customer journey. Assist client with online transaction if needed.
- Ability to work accurately and efficiently in a fast-paced environment, with attention to detail and strong organizational skills

**What We Offer**:

- Market related salary
- Opportunities for career growth and development
- A dynamic and supportive work environment

**How to Apply**:
**Education**:

- High School (matric) (required)

**Experience**:

- online marketing and sales: 1 year (required)

Work Location: In person