Programme Lead

**Purpose of Role**:
To direct and oversee the Allan Gray Makers Business advisory services, which aims to support technical businesses for sustainable growth and increased employment opportunities for others by providing access to industry mentors, business coaches, finance & marketing experts, shared business services and spaces, access to networks, community support and markets and wellness support.

**Objectives of Role**:
**Makers Hub**
- Implementation of all MakersHub business advisory services including:

- Identify and source new industry mentors for Makers Growth Hub, Makers Start-up & Makers Maturity Hub Academy participants.
- Host regional mentor launch events.
- Identify and source new business advisors for Makers Hub (Start-up, Growth & Maturity) participants.
- Develop relationships with artisan industry bodies to allow greater access to industry specific mentors for new & growing ventures.
- Manage and oversee business Advisors.
- Conduct growth wheel onboarding of business advisors.
- Develop and maintain a Client Relationship Management (CRM) database detailing all contacts and nature of relationships with all mentors, team coaches and business advisors.
- Benchmark MakersHub business advisory services against local and international incubation/acceleration programmes and instil culture of constant learning and improvement.
- Ensure sustainable replicability of Makers Hub, business advisory programme.
- Provide a central point of contact and support for all Mentors, Team Coaches and Business advisors.

**Strategic Management**
- Provide Input into overall MakersHub Business advisory Services and how best to scale including assessing how we could adopt various approaches including using a ‘implementation partner’ approach and designing a roll out plan for scale in collaboration with the Senior Manager.
- Ensure ongoing alignment regarding MakersHub objectives and outcomes with Allan Gray Makers strategic intentions.
- Communicate strategy to key stakeholders, both internal and external.
- Build strong relationships with MakersHub participants, understanding their context and requirements so as best to encourage and support their entrepreneurial journeys.
- Identify potential organisations and institutions that will add value to Makers Entrepreneurs.
- Establish and develop networks within the entrepreneurship development field locally and internationally.

**Stakeholder Relationship Management**
- Scoping of additional stakeholders and other institutional and implementation partners for the business advisory programme and programme elements
- Scoping of co-funders for business advisory programme elements.
- Build and maintain major stakeholder relationships of interest to the MakersHub within the entrepreneurship Incubator/Accelerator sector, manage varying expectations and communicate effectively with all relevant institutional and individuals
- Conduct Ecosystem think tanks with major stakeholders to aid co-creation.
- Communicate programme effectively to all stakeholders including wider public and media

**Analysis & Reporting**
- Compile programme progress reports for the Senior Manager & Hub Manager at agreed intervals.
- Analysing information and data and compiling reports to the Senior Manager & Hub Manager on implementation, performance, and impact of MakersHub.

**Annual Budgets/Financial Management**
- Assist Hub Manager in developing annual operational budget.
- Manage costs against approved budget.
- Compile budget report-backs

**Team**
- Manage performance of programme officer.
- Ensure adherence to all appropriate human resources policies and procedures.
- Lead the Program Officers in such that they can reach their full potential.
- Conducts performance review of Program Officers and coaches them as required.
- Communicate with Program officer on ongoing basis.
- Reinforce self-managed work team approach

Adhoc
- Supporting the Senior Manager & Hub Manager where required.
- Support facilitation and coaching where possible.

**Experience and Qualifications**:
**Minimum qualification and experience**
- Minimum Honours degree in relevant field.
- 5 years relevant experience in similar environment with Accelerator or Incubator experience, and programme design with a solid understanding of:

- Entrepreneurship
- Personal development
- M&E
- Accelerators
- Incubators
- Passion for involvement in Philanthropy mission and experience in entrepreneurial development and/or enterprise development.
- Proven ability to conduct in-depth research and then compile course package as described in the specific deliverables above
- A solid understanding of experiential and practical entrepreneurial learning
- Project Management skills implementing curriculums that successfully deliver to learning outcomes.
- In-depth knowledge of start-up trends and theories, and Human Centred Design principals
- Large network in the entrepreneurial and or educational eco-system
- Ability to plan, execute an