Virtual Medical Receptionist

8 hours ago

Johannesburg, South Africa The IN Team Full time

**Job Title: Medical Receptionist**

**Location: Remote, Philippines**

**About The Company**

The In Team is the only clinician founded, healthcare focused remote offshore staffing company serving small to mid sized medical practices in North America. We hire highly-skilled talent from the Philippines to work from home and support a variety of functions within healthcare organizations. We take great pride in hiring only the top 2% global talent to provide high quality outcomes for our clients and their patients.

**About the Job**

**Responsibilities**
- Ensure each prospective and current client/patient has a positive experience
- Respond to all client and patient inquiries within 24 hours
- Ability to prioritize patient needs based on medical urgency
- Develop and distribute end of day reports on bookings and conversions
- Able to handle a variety of tasks independently and simultaneously
- Demonstrate a pleasant disposition with each client/patient interaction
- Work collaboratively on a team
- Stay flexible and supportive, helping out wherever needed, even if its not in the defined job description
- Comfortable with ‘gray area’ and ability to make the best judgment with whatever information is available.
- Complete required call sheets at the end of each day
- Take initiative to learn about the company and grow within the role

**Job Qualifications and Skill Sets**
- Bachelor of Science in Nursing Graduate
- HIPAA Certification (highly recommended)
- 1-3 year experience in USA healthcare industry required
- Experience with Medicaid preferred
- Experience with home care medical supplies and prior authorizations preferred
- Exhibit excellent English communication skills (verbal and written)
- Expert use of Google Workspace
- Experience working in Electronic Health Records
- Experience using Slack and other business administration tools
- Ability to work at least 8 hours each day, 5 days per week, Eastern Standard Time
- A positive attitude
- A pleasant speaking voice when engaging with prospects and customers
- Experience and willingness, working in a team environment
- Excellent organization skills
- Strong work ethic

**Benefits**
- Competitive compensation, $5.50 USD/hour
- Work from home
- Work with an amazing, highly engaged team where health and well-being matters
- Full time assignment to a single client
- Seven vacation/sick days
- Six USA statutory holidays
- Growth & professional development opportunities

Pay: R5 000,00 - R6 000,00 per month

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- Healthcare: 1 year (required)

**Language**:

- English (required)

License/Certification:

- PH RN (preferred)

Work Location: In person

Expected Start Date: 2025/06/15

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