Marketing and Design Specialist

**Overview**:
We are looking for a proactive and detail-oriented **Marketing Manager** to take ownership of marketing campaign planning, social media engagement, content coordination, and partner communication. This role is a crucial link between strategy and execution — ensuring all assets, timelines, and stakeholders are aligned before launch. You’ll work closely with the CEO, contributing to the seamless execution of marketing initiatives across web, social, and e-commerce platforms.

This position requires strong digital fluency, organizational skills, and the ability to manage and coordinate various software tools used in campaign development, creative asset management, and workflow automation.

**Key Responsibilities**:
**Campaign Preparation & Coordination**
- Plan and coordinate marketing campaigns aligned with business goals.
- Prepare timelines, task checklists, and project briefs for execution.
- Gather and submit product information, specs, and approvals ahead of creative or web development work.
- Collaborate with internal teams to ensure campaign requirements are scoped and resourced.

**Content & Asset Management**
- Organize and label product images, copy, and specs for uploads and campaigns.
- Source brand assets and guidelines for the design team.
- Maintain structured folders of licensed content, Envato stock assets, and campaign materials.

**Social Media & Customer Engagement**
- Manage content calendars, schedule posts, and publish across Instagram, Facebook, and additional platforms.
- Monitor and respond to messages, comments, and inquiries in a timely, brand-aligned manner.
- Support influencer campaigns and ensure message consistency.
- Track engagement metrics and escalate key opportunities or issues.

**External Partner Communication**
- Serve as the main contact for e-commerce partners like **Takealot**, **OneDayOnly**, and others — managing listings, campaigns, and queries.
- Liaise with payment providers such as **Float**, **PayFlex**, and **PayJustNow** to ensure smooth campaign integrations and resolve technical issues.
- Maintain clear communication between partners and internal stakeholders.

**Marketing Administration & Reporting**
- Prepare campaign CSVs, upload templates, and automation-ready files.
- Track basic KPIs and compile reports for internal reviews.
- Keep records of campaign communications, status updates, and feedback loops.

**Cross-Team Collaboration & Support**
- Work closely with the CEO and design team to align project milestones and asset delivery.
- Anticipate campaign needs and proactively organize assets, tools, and documentation.
- Ensure timely execution of campaigns across digital, social, and e-commerce platforms.

**Software & Tools You’ll Work With**:
**Project, Content & Admin Tools**
- **Google Workspace** (Docs, Sheets, Drive, Slides)
- **CSV Management** via **Google Apps Scripts**:

- **Trello**, **Notion**, or similar for task management and campaign planning

**Social Media Management**
- **Instagram**, **Facebook**, **TikTok** (posting, scheduling, engagement)
- **Meta Business Suite**, **Later**, or similar scheduling tools

**E-commerce & Partner Platforms**
- **Takealot Seller Portal**, **OneDayOnly**, and other B2C/B2B platforms
- Payment partners**:Float**, **PayFlex**, **PayJustNow**

**Creative & Asset Tools (used in collaboration with design/development teams)**
- **Adobe Photoshop** - Image editing, banner resizing
- **Adobe Illustrator** - Vector asset coordination
- **Adobe Lightroom** - Image grading consistency
- **Adobe XD** - Review and provide feedback on UI/UX mockups
- **After Effects** - Collaborate on motion/animation content
- **Envato Elements** - Stock asset sourcing (photos, videos, templates)

**Automation & Technical Collaboration**
- **Google Apps Scripts** - Basic CSV automation & workflow templates
- **Middleware Platforms** - Liaise on data automation flows
- **AI Bot Integration** - Work with the Business Development Executive to support automation of repetitive tasks

**Requirements**:
**Required Skills & Experience**
- 2-3 years in a marketing coordination, campaign management, or digital operations role
- Strong communication and organizational skills
- Experience managing multi-channel social media and community engagement
- Familiarity with e-commerce platforms and online campaign workflows
- Proficiency in Google Workspace and basic data tools (e.g., Sheets, CSVs)

**Preferred Skills**
- Experience using Adobe Creative Suite (especially Photoshop, Illustrator, Lightroom)
- Exposure to Shopify, WooCommerce, or Elementor environments
- Basic understanding of automation tools or process automation (Google Apps Scripts or middleware)
- Experience working with licensed stock platforms like **Envato**

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Availability
- Age
- Current and expected CTC

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