Kiswahili Speaking Customer Service Representative
3 days ago
A company that manages a wide range of Outsourcing functions have an exciting career opportunity for a **Kiswahili (Uganda) speaking Customer Service Representative** to join their team in **Cape Town, South Africa**. This is an amazing **job** opportunity for a **Kiswahili (Uganda)** speaker looking to broaden their horizons, work for an exciting company and fall in love with their career. Join this multi-cultural work environment with colleagues from all over the world today
Your key** job** responsibilities as the **Kiswahili speaking Customer Service Representative** in **Cape Town, South Africa**:
- Assist passengers with pre & post flight departure travel-related queries in customer relations department in **Kiswahili** & English languages
- Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels
Requirements for this **Kiswahili speaking Customer Service Representative job** in **Cape Town, South Africa**:
- Native/Advanced level in **Kiswahili** language: Verbal & Written skills essential
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts. Weekends may apply
- Excellent customer service skills are essential. Experience in call centre or travel & tourism industry preferred
- Excellent Computer literacy & technical skills
- Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
- Own transport
- No criminal record
If you meet the above requirements for this **Kiswahili speaking Customer Service Representative job** in **Cape Town, South Africa**, we would like to hear from you
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