Service Desk Analyst

**PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.** **Job description**: The purpose of...

Job description:We are looking for a skilled Service Desk Agent to deliver professional call logging and remote support services to Vexall customers, ensuring the highest levels of customer satisfaction and service excellence.Responsibilities:· Incident and Request Management – Accurately log, categorize, and prioritize service requests and incidents...

**Job description** We are looking for a skilled Service Desk Agent to deliver professional call logging and remote support services to Vexall customers, ensuring the highest levels of customer satisfaction and service excellence. **Responsibilities** - Incident and Request Management - Accurately log, categorize, and prioritize service requests and...

Job descriptionWe are looking for a skilled Service Desk Agent to deliver professional call logging and remote support services to Vexall customers, ensuring the highest levels of customer satisfaction and service excellence.Responsibilities· Incident and Request Management – Accurately log, categorize, and prioritize service requests and incidents while...

Job description:The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition, and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen and refine this function.Responsibilities:Defining the methodologies, techniques, and...

Job description: The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition, and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen and refine this function.Responsibilities: Defining the methodologies, techniques, and...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required: - Grade 12 - A+ - N+ or Higher Preferred Qualifications: - ITIL v3 or ITIL 4 and QA Experience required: - 1-2 Years’ experience in an IT service desk...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

Hi, I'm Zandile Vanqa , your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the...

A product analyst is a professional who uses data analysis and insights to assess and improve the performance of a product or service. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors. About Us Hello Group is a South African company with a bold mission: to create...