Branch Manager

2 weeks ago

Germiston, South Africa Scorpion Legal Protection (Pty) Ltd Full time

**PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**

The purpose of this position is to manage a team of legal and administrative staff at a branch level, who are required to assist policyholders (clients) with legal advice and paralegal solutions to common problems, within the parameters as set by the Company and the Scorpion Legal Protection Policy Document.

Key Responsibilities include, but are not limited to the following:
**General Branch Management**:Manage staff to ensure that service standards are upheld

**Staff Development & Discipline**:Performance management, assessment, motivation and discipline of staff

**Reporting and Quality Assurance**:Monthly and weekly reporting on activities, quality and budgeting

**Liaison with Attorneys/Claims Dept.**:Obtaining advice and instructions on legal matters

**Liaison with Clients and Staff**:Dealing with and minimising complaints/conflict between staff and clients

**MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS**

**Education**:Must have Matric (Grade 12); and Equivalent, Must have Legal Degree.

**Admitted Attorney and Management Qualification Advantageous**

**Experience**:At least 4 year’s relevant working experience, with Proven Performance Track Record

**Other**:Must be computer literate; specifically, proficient in MS Word, Excel and Outlook**.**

**First preference will be given to individuals living with disability.**

**General working conditions**:Regular office environment and no health and safety risks involved.
- **PRE-REQUISITE COMPETENCIES**_

**Knowledge Competencies**: Professional knowledge, Product knowledge, Skill Competencies, Accuracy, Attention to detail, Administrative skills, Analytical thinking ability, Computer literacy, Conceptual thinking ability, Conveying information, Decision-making skills, Financial interpretation, Flexibility, Goal setting ability, Listening skills, Numerical ability, Organisation awareness, Organising ability, Persuasiveness, Planning ability, Problem-solving ability, Self-control, Teamwork, Time-management skills, Verbal & Written Communication

**Behavioural Competencies**; Acceptance of change, Action orientation, Administrative orientation, Computer systems orientation, Concern for order, Customer service orientation, Decisiveness, Information seeking, Initiative, Integrity, Levels of energy, Organisational commitment, Persistence, Personal growth orientation, Numerical orientation, Self-confidence, Stress tolerance

**EMPLOYMENT EQUITY**

**Salary**: From R22,204.00 per month

**Education**:

- Bachelors (required)
**Experience**:

- Legal / Management: 4 years (preferred)

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