Goods Receiving Supervisor

**Description**:
To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.

**Requirements**:

- Grade 12 plus 1(one) year related experience or minimum of 2 (two) years related experience
- Ability to communicate in English and preferably the dominant language spoken in geographical area
- Above average numeric skills
- Proven ability to provide exceptional Customer service
- Proven ability to work under pressure
- Must be computer literate
- Must be able to work shifts and weekends

**Key Performance Area**:
**Receive / IBT Stock**
- Ensure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stock
- Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuilds purchase order.
- Complete proof of delivery note and hand to Supplier with required stamps.
- Capture correctly on the IT system within prescribed time limits.
- Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Suppliers representative as well as registration number of truck entered onto invoice.
- Ensure all inter branch transfers (IBTS) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.

**Stock Distribution**
- Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

**Stock Labelling and Pricing**
- Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
- Ensure that items with printed SKU's are correct and rectify any errors noted.
- Adherence to Cashbuild pricing policy
- Pending price changes to be actioned as per the Cashbuild Way

**Supplier Claims and Corrections**
- Ensure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
- Ensure any corrections done have the required documentation attached and authorised by the Store Manager
- Supplier claims should not be raised unless stock is to be collected immediately.

**Security Awareness**
- Receiving gate not to be left unattended when opened
- Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
- The GRS office door must always be locked when the GRS office is not in use
- Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.

**Ready for Business**
- Ensure the GRS office is kept clean and tidy at all times
- Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
- Adhere to all Ready for Business and beyond my control processes

**Customer Service**
- Adhere to the Cashbuild dress code at all times
- Name badge to be displayed and visible at all times
- Assist with Supplier queries
- Provide exceptional Customer service to any Customer the GRS may deal with.

**Safety OHSA Requirements**
- Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
- Ensure safety (OHASA) compliance within area of responsibility
- Report any concerns to the Store Manager.

**Values**:
**Integrity**
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.

**Accuracy**
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.

**Client focus**
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality

**Personal development**
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn