Franchise Manager
15 hours ago
The purpose of this position is to support franchisees as well as internal staff in day-to-day operations ensuring compliance to brand strategies.
**Qualifications & Experience**:
- Matric Certificate/Grade 12
- Certificate or Diploma in Sales and/or Marketing
- Franchise business experience essential
- Good Communication Skills
- Strong operational skills in a customer-service environment
- Computer literacy (Above average knowledge of Excel, PowerPoint, Word etc)
- Creative talents and the ability to solve tough problems
- Ability to meet deadlines and handle pressure
- Professionalism
- Knowledge of the Automotive Aftermarket industry is essential
- Excellent organizational skills
- Clear criminal check
**Duties & Responsibilities**:
- Manage marketing and promotional activities/ Promotional calendar planning
- Assist suppliers/franchisees co-ordinate customer training evenings
- Identify new business opportunity with suppliers and Franchisees
- Resolve supplier and franchisee queries
- Manage customer relationships through existing group structures complementing other departmental efforts
- Manage digital platforms - Loading of promotions, pricing etc.
- Maintain relationship with Franchise and Key Account Managers in each region
- Assisting in the growth of the franchise footprint by working with KAMs and NFM.
- Recognizing opportunities for distribution channels, services, and campaigns that will result in sales throughout the value chain
- Working with the internal teams to increase sales opportunities and thereby maximize revenue for the organization
- Identify areas/concepts for growth of the brands
**Equity Statement
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