Dutch Speaking Customer Service Representative

7 hours ago

Cape Town, South Africa Initiate International Full time

A company that manages a wide range of Outsourcing functions have an exciting career opportunity for a **Dutch speaking Customer Service Representative** to join their team in **Cape Town, South Africa**. This is an amazing **job** opportunity for a **Dutch** speaker looking to broaden their horizons, work for an exciting company and fall in love with their career. Join this multi-cultural work environment with colleagues from all over the world today

Your key **job** responsibilities as the **Dutch speaking Customer Service Representative** in **Cape Town, South Africa**:

- Assist passengers with pre & post flight departure travel-related queries in customer relations department in **Dutch** & English languages
- Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels

Requirements for this **Dutch speaking Customer Service Representative job** in **Cape Town, South Africa**:

- Native/Advanced level in **Dutch** language: Verbal & Written skills essential
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts. Weekends may apply
- Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred
- Excellent Computer literacy & technical skills
- Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
- Own transport
- No criminal record

If you meet the above requirements for this **Dutch speaking Customer Service Representative job** in **Cape Town, South Africa**, we would like to hear from you

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