Emea Business Process Consultant

2 weeks ago

Johannesburg, South Africa GroupM Full time

**Background on the Transformation Centre of Excellence**

**Roles and Responsibilities**
- Reports to the Regional Centre of Excellence Lead - GroupM EMEA
- Plan for and manage dynamic deadlines
- Be able to simplify complex concepts into structured descriptions (eg. Methodology and approaches)
- Gather and analyse large data sets
- Design tailored processes for global clients based on standard processes
- Map processes in tools like Visio
- Derive insights from the data to support meaningful conversations with the markets in order to proactively manage risks and awareness
- Understand business and impact (cause and effect)
- Develop and implement change and communications plan
- Develop a governance framework to support changes in the market
- Develop high level implementation plans for markets to go live with systems, processes and people
- Prepare clear, fit for purpose reports on the changes. Presentations need to be tailored for varying levels of engagement within the market
- Build good relations with market operational and project management teams
- Work across streams in CoE to create fully integrated deliverables

**Capabilities**
- 2-5 years team and project experience
- Previous experience in process mapping (Six Sigma is beneficial)
- Exposure in media & advertising industry is beneficial, preferably in a media agency environment
- Good understanding of E2E process operations (beneficial: IT environment and process customization in markets)
- Understanding and appreciation of how to operate and deliver change within the varied cultural environments in the EMEA region
- Able to move forward autonomously and integrate into a team to reprioritise deliverables
- Deadline oriented
- Attention to detail
- Ability to work independently and systematically
- Flexibility and ability to work under pressure
- Excellent communication skills
- Business fluent in English
- Able to leverage past experience in a meaningful way
- Strong data analysis skills
- Proficient in Excel and PowerPoint (Power Query and PowerApps preferred)

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