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Sales Operations Assistant

2 weeks ago

Edenvale, South Africa Barron Full time

The Sales Operations Assistant plays a critical role in supporting the Chief Revenue Officer and broader sales function by ensuring operational alignment, reporting accuracy, and seamless cross-functional coordination. This role is responsible for managing key sales processes, tracking performance, and acting as a liaison between the Chief Revenue Officer and other departments. The role requires a blend of strategic insight, operational execution, and high-level administrative support to drive business continuity and performance delivery.

**Responsibilities**:
**Sales Operations Enablement**
- Monitor and manage sales operations processes including reporting, dashboards, and performance trackers.
- Ensure sales systems (CRM, D365) are updated, clean, and accurate
- Partner with the Chief Revenue Officer and Heads to align performance reviews and target tracking
- Support automation of manual reports and introduce efficiencies where possible

**Executive & Administrative Support**
- Manage the Chief Revenue Officer’s daily schedule, anticipate and resolve conflicts
- Draft and respond to professional correspondence and internal communication
- Prepare board packs, sales review decks, and meeting documentation
- Maintain discretion and integrity when handling confidential matters

**Sales Process & Performance Support**
- Support the execution of sales initiatives including campaigns, target resets, and incentive tracking
- Coordinate monthly sales meetings and strategy sessions, compile action logs
- Ensure on-time and quality submission of sales data to the Chief Revenue Officer
- Liaise with sales team members to collect relevant information and ensure alignment

**Internal Liaison & Coordination**
- Act as the central point of contact for all operational queries directed to the Chief Revenue Officer
- Coordinate with Finance, Marketing, Warehouse, and Branding teams to facilitate timely execution of sales-related projects
- Ensure cross-functional communication is clear and deadlines are met
- Escalate concerns and track resolutions to completion

**Event, Meeting & Travel Coordination**
- Schedule and organise internal events, team offsites, and customer visits
- Coordinate logistics, agendas, materials, catering, and technical requirements
- Book travel arrangements and manage itineraries, travel packs, and expense claims
- Ensure meetings and events are professionally executed end-to-end

**Qualifications and Experience**:

- NQF 4 Business Management Diploma (Essential)
- NQF 5 BCOM Business Management (Desirable)
- Executive/Operational Support 3-5 Years (Essential)
- Sales Reporting or Admin Coordination 2-3 Years (Essential)
- Working with Senior Leadership or Execs 2-3 Years (Essential)