QA Agent

We are recruiting for QA Agents and QA Team Leaders. - You MUST have International experience within a call centre environment - QA experience is advantageous as an a QA agent or QA Team Leader - Energy (Gas &Electric ) experience advantageous We offer: - Basic Salary - Performance bonus - Permanent Contract of employment AND more. **Salary**: R5,250.00 -...

**Purpose of the Job**: Primarily to provide independent quality assurance checks on agents work delivered across voice and digital channels, although predominantly within Telco campaign. The role holder will work with key stakeholders (internal and client) in designing, implementing and further improving quality frameworks to ensure they measure agreed...

**Purpose of the Job**: Primarily to provide independent quality assurance checks on agents work delivered across voice and digital channels, although predominantly within Telco campaign. The role holder will work with key stakeholders (internal and client) in designing, implementing and further improving quality frameworks to ensure they measure agreed...

We’re on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **a day in your...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

**purpose** The Quality Assurance (QA) agent is responsible for monitoring and evaluating calls made by call centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **key responsibilities** - **QA Monitoring**: - Monitor and review call centre...

**Purpose of the Job**:Is to fold supporting the business in undertaking independent quality assurance checks on agent’s work delivered across voice and digital channels as well as capturing insights around process performance and customer behaviour that can be used to drive improvements. The role holder will work using campaign specific scorecards and...

Synergy has rebranded and were now trading as **NUTUN CX.** We are currently recruiting for Experienced QA agents! If you have: - **1 Year QA experience** within an international call centre - Matric/ Grade 11 - Excellent communication skills Must be able to work shifts and travel between Umhlanga and Central Town. **Salary**: R5,250.00 - R6,250.00 per...

Call centre in Umhlanga urgently seeks Short Term Insurance Agents with a Comprehensive background. Essential Requirements: Cold calling SA clients Minimum **12 months comprehensive insurance** telesales experience (cold calling) - Ideally selling a combination of home, household content and car insurance Personal lines short term insurance...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Quality Assurance- Salary R72 000 - R114 000 per annumWe're hiring! Spots have opened up in our **QA team** and WE WANT YOU! At Rewardsco our commitment to quality is unwavering, and we strive to...