Sales Team Manager

1 week ago

Umhlanga, South Africa Sanlam Full time

**Who are we?**

**What will you do?**
- Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.- Minimum Qualification Required- Grade 12 / Standard 10
- Tertiary qualification will be beneficial
- RE 5 Certificate
- Fully FAIS Accredited (150 Credits)
- Minimum Experience- 2 years’ experience in a management role.
- 2 years sales experience
- Short-term insurance experience
- Deliverables include, but will not be limited to- Achieving set KPI’S set out by business.
- Reporting on performance daily/monthly to the Line Manager
- Data analysis, identifying and presenting viable solutions.
- Mentor and train sales advisors
- Creating strategic sales plans and implementation.
- Competencies Required- Competencies Required
- Excel
- Word
- Powerpoint
- Power BI
- Outlook
- Self-starter, self-motivated and self-disciplined with a proven track record
- Sound understanding of business and business development
- Sales target driven with an ability to see opportunity and open doors
- Strong written and verbal communication skills
- Practical and effective communicator, able to communicate at all levels
- Strong service, and problem-solving skills
- Ability to multi-task and cope under pressure
- Ability to work independently and as part of a team
- Commitment to personal and team goals
- Creative and innovative
- Professionalism

**Knowledge and Skills**
- Drive leads and service targets- Coaching, quality and compliance- Reporting and communication- Management of employees**Personal Attributes**
- Decision quality - Contributing independently- Interpersonal savvy - Contributing independently- Plans and aligns - Contributing independently- Directs work - Contributing independently**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Cultivates innovation - Contributing independently- Customer focus - Contributing independently- Drives results - Contributing independently- Collaborates - Contributing independently- Being resilient - Contributing independently At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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