Logistics Services Coordinator

4 days ago

Johannesburg, South Africa Mayfly Agri (Pty) Ltd Full time

**Minimum requirements for the role**:

- Must have a tertiary qualification in Logistics, Procurement, Operations and/or Supply Chain
- Minimum 3 years hands on experience in a logistics, distribution, production or warehousing environment within the agricultural chemical industry is essential
- Must have a proven track record for excellent customer service
- General knowledge of agricultural chemicals and their uses will be required
- Must have strong administrative and computer skills, including Syspro and/or SA
- Knowledgeable of all Acts, i.e. hazardous chemicals, road transportation, etc., including various SHEQ Management Systems standards is essential
- Participating Responding to stock requests received from Crop Advisors.
- Executing efficient and accurate ordering and expediting orders from Buyers.
- Expediting stock requests and communication of requests with Crop Advisors and depot personnel.
- Monitoring stock levels at Crop Advisor warehouses.
- Arranging transport for stock requests and ensuring that Crop Advisors obtain the stock on time and in full.
- Following up on GRNs from Crop Advisors with direct deliveries and stock transfers (GTIs).
- Participating in stock takes.
- Prioritising tasks and managing time correctly in order to complete daily tasks timeously.
- Adhering to all legislation pertaining to the transport of dangers and/or hazardous chemicals.
- Performing a relief support function for other members of the department.
- Filing and scanning paperwork.
- Managing stock returns from depots.
- Adhering to all internal control policies of the Company.
- Upholding and working according to all internal and external safety guidelines
- Conforming to relevant SHEQ rules and regulations as per company policy.
- Undertaking any legal ad hoc tasks for which the incumbent is competent as directed by the Warehouse Team Leader or Management.
- Investigating customer complaints to ensure customer centricity and recommending process to be followed.
- Reporting customer complaints to the relevant Management staff member and ensuring relevant actions are taken.
- Reporting the outcome of investigations and resolution of problems to the relevant Management staff member.
- Ensuring continued communication throughout the process with the customer up to resolution of the problem, keeping the Warehouse Team Leader updated.
- Ensuring good housekeeping standards are maintained in areas responsibility.

**Salary package, including benefits, are highly negotiable depending on experience gained

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