Contact Center Agent

6 days ago

Johannesburg, South Africa Skills Excel Careers Platform Full time

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. Training will be Provided

Roles / Responsibilities
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources

**Required Skills**:

- Interpersonal skills
- Self driven Goal oriented
- Good Communication skills

WhatsApp Help line. 0630143187

**Job Type**: Permanent

**Salary**: R4,500.00 - R9,980.00 per month

**Education**:

- High School (matric) (preferred)

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