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Account Manager
2 weeks ago
Are you a professional with agency experience who loves working with marketing managers on big corporate brands?
If you’re an Account Manager who has 5 years’ experience (B2B and TTL), have high personal standards and a meticulous nature, then your seat is waiting for you. You will establish and nurture client relationships with professionalism in order to help them meet their business needs. This includes managing and driving the team to ensure smooth work flow of projects and managing client’s expectations.
If you’re looking for a fun dynamic team, we can’t wait to meet you
**Responsibilities**:
Administering all day-to-day client service activities
Establish and maintain a productive communication between the Client and the Agency
Liaising with the creative and traffic team on briefs
Maintain close contact with the client
Assist in the delivery of services to the client
Running client status meetings and reporting
Ability to manage a project from briefing to execution (roll out)
Grow client portfolio
Adherence to internal systems and contributing to team effectiveness
Ensure a smooth and timeous workflow of activities directed at the Client
Co-ordinate and manage all Agency services to the Client
Write contact reports and forward these to the Client within 48 hours after every meeting
Forward recommendations and analyses to the Client
**Briefing**: unpacking, understanding, interrogating
Track hours on ex retainer jobs
Reconcile hours on ex retainer jobs on completion of project
**REQUIREMENTS**:
**Education and experience**:
Three year diploma or degree in marketing, communications, advertising or equivalent
At least five years’ TTL experience within an advertising agency
Chase software
Trello software will be an advantage
**Personal skills/attributes**:
Strong interpersonal skills
Work well under pressure
Work in a team as well as independently
Self-motivated and driven with a positive attitude
Articulate with superior communication skills
Excellent attention to detail
Well-presented and professional
Time management skills and ability to thrive under pressure
Proactive and agile and leading in approach