Commercial Express Claims Examiner

17 hours ago

Johannesburg, South Africa AIG Full time

Claims adjudication including receipt, review and processing of commercial claims

Main Responsibilities:

- Responsible for resolving claims; coverage determinations, investigation, verification and analyzing data to determine entitlement of claims; ensuring claims validity; accurate payments and reserves set up; maintenance of claims files and records; communications with and reporting to brokers as required; and settlement of claims fairly and promptly.
- Provide excellent customer service; ensure delivery of existing service level agreements.
- Deliver best-in-class assistance to brokers and clients throughout the claims process while directing cases to satisfactory resolutions.
- Ensure that required documentation to assess the claim is received.
- Posting accurate timely reserves for each claim handled, ensure updated timely based on the development of the claim; and review entire assigned portfolio on regular basis to ensure overall reserve adequacy.
- Vigorously pursue necessary claim documents.
- Maintain a close coordination with the service providers and brokers.
- Report on trends observed and policy wording and schedule issues
- Identify claims with potential recovery
- Identify claims with potential salvage

Qualifications:

- Bachelors Degree of Commerce
- Regulatory compliant

**Skills**:

- Customer Centricity
- Time management
- Analytical skills
- Excellent communication skills to both internal and external stakeholders
- Ability to work under pressure

Experience:

- Minimum of 1 year in a commercial environment

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

- Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:
CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG South Africa

  • Senior Complex Claims Examiner

    2 weeks ago

    Johannesburg, South Africa AIG Full time

    Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...

  • Claims Examiner

    1 week ago

    Johannesburg, South Africa AIG South Africa Full time

    Receive approaches from uninsured and insured third parties, acknowledge receipt. Register and validate third party only claims. Assess and confirm merits of the claims. Request quantum/ outstanding documents from the third party if applicable. Decide if claim is payable based on documentation provided. Appoint assessor based on claim specification. Provide...

  • Commercial Claims Consultant

    6 days ago

    Johannesburg, South Africa Energy at Work Full time

    Join Our Client's Team as a Commercial Claims Handler! Are you passionate about navigating the complexities of insurance claims in the commercial sector? Do you have a keen eye for detail and exceptional negotiation skills? If so, we have the perfect opportunity for you! Our client is seeking a dynamic and experienced Commercial Claims Handler to join our...

  • Insurance Claims Clerk

    5 days ago

    Johannesburg, South Africa Ultra Personnel Full time

    Matric and Short Term Insurance Certificate NQF 4 is essential Regulatory Examination Passed (this is essential) 3-5 Years experience working without supervision in Personal and Commercial Lines (Motor / Non-Motor Claims) Must come from a Brokerage environment Registering New Claims Attend to queries Follow up on "Outstanding" claims Processing supplier...

  • Claims Handler

    5 days ago

    Johannesburg, South Africa The Legends Agency Full time

    About Our ClientOur client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your career. With a strong reputation and stable foundation, they provide employees the opportunity to...

  • Claims Handler

    3 weeks ago

    Johannesburg, South Africa The Legends Agency Full time

    About Our ClientOur client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your career. With a strong reputation and stable foundation, they provide employees the opportunity to...

  • Claims Controller

    1 week ago

    Johannesburg, South Africa Boikago Group Full time

    **Job Details**: - Department Insurance- Minimum experience Associate- Company primary industry Insurance- Job functional area Other**Introduction** A great company in the insurance sector is actively sourcing for a Claims Controller to join their team for a 6 months fixed term contract and accurately record and examine received claims and any related...

  • Claims Controller

    1 week ago

    Johannesburg, South Africa Affirmative Portfolios Full time

    **Customer Service ~ Insurance** **JHB North** ***: **Claims Controller - Illovo** **12 Month Fixed Term** **Purpose** To collate records and examine information to assist in determining claim settlements, within the government framework to ensure compliance with the short-term insurance regulations or to determine the validity of the claims from agent...

  • Commercial Finance Claims Analyst

    3 weeks ago

    Johannesburg, South Africa Afrizan People Intelligence Full time

    Are you detail-driven with a strong eye for accuracy and financial control? Our client is seeking a Commercial Finance Claims Analyst to ensure that customer trade spend claims are validated, reconciled, and managed with precision. Responsibilities Review and validate customer trade spend claims including discounts, rebates, pricing-off, incentives, and...

  • Legal Commercial/ Claim Manager

    2 weeks ago

    Johannesburg, South Africa Jobs4All Full time

    Contract Position - 12 Months As a Legal Commercial/Claim Manager, you will be required to manage EPC construction claims identification, avoidance, defense, and prosecution. - Manage all legal matters on the Project - To be a single point of contact for the claims and disputes and to manage the claims and dispute resolution process. - Provide analysis and...