Senior Sales Specialist

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

A substantial amount of time is spent on engaged selling or supporting the sales process. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories.

**What you'll be doing**

Key Responsibilities:

- Supports the closure of sales based on solution domain knowledge.
- Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients based on their unique requirements.
- Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
- Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams.
- Owns the client relationship and continuously build a professional relationship within assigned accounts.
- Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.
- Engages and interacts with clients to uncover and understand client business goals.
- Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy.
- Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets.
- Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need.
- Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure.
- Pursues and lands qualified leads identified by the client managers and other lead generation sources.
- Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved.
- Discovers, forecasts, and runs opportunities in the medium and long-term.
- Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility.
- Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process.
- Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.
- Can effectively identify as well as develop, upsell and cross sell opportunities within existing clients.

Knowledge and Attributes:

- Advanced demonstrated success in achieving and exceeding sales and financial goals.
- Advanced in developing and encouraging meaningful customer relationships up to senior leadership level.
- Advanced proficiency in delivering engaging sales presentations.
- Advanced proficiency in team selling approach.
- Ability to define sales strategy coupled with seasoned sales solution capabilities.
- Client-centric approach with ability to understand customer problems and find best-fit solutions.
- Flexible to adapt quickly to short, new missions or urgent deadlines.
- Advanced negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall.
- Close attention to maintaining up to date, accurate sales forecast and close plans.
- Advanced business acumen.

Academic Qualifications and Certifications:

- Bachelor's degree or equivalent in information technology/systems or sales or a related field.
- SPIN and / or Solution Selling certification(s) preferred.
- Relevant technology and vendor certification(s) preferred.

Required Experience:

- Advanced sales experience in a technology or services environment specifically in contact centre, CRM and/or cloud based solutions.
- Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement.
- Advanced demonstrable experience in selling complex solutions and services to C-Level clients.
- Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives.
- Advanced experience in networking with senior internal and external people in the specialist area of expertise.
- Experience in selling and partnering with AWS and Salesforce highly desirable
- Track record in managing and selling to large enterprises as well as working with int