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Trade Execution Coordinator

2 weeks ago

Stellenbosch Western Cape, South Africa Frank Consult Full time

An agricultural company in Stellenbosch is seeking a meticulous and customer-focused individual to join their team as a Trade Execution Coordinator. This role is crucial in ensuring the seamless execution of commodity movements and maintaining strong relationships with customers.

**Responsibilities**:

- Enter and complete all entries of commodity movements data in the system.
- Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator.
- Measure margins on physical delivery.
- Ensure settlement of all contracts once completed and in accordance with contract payment terms.
- Inform customers about order status, invoices, contract balances, and other necessary information to complete the sale.
- Plan for customer contract delivery in collaboration with the logistics team.
- Identify efficiency & cost-saving opportunities in the supply chain.
- Resolve all customer queries quickly and efficiently.
- Collaborate with internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers.
- Handle basic issues and problems, escalating more complex issues to appropriate staff.
- Maintain good relationships and open communications with customers and internal parties.

**Requirements**:

- Bachelor’s degree in a related field or 5 years’ experience in a similar role.
- Exposure to the Food/Feed/Agri commodity sector will be advantageous.
- Proficient in Microsoft Office tools, particularly Microsoft Excel.
- Excellent communication skills.
- Solution-oriented with proactive problem-solving abilities.
- Ability to work well in a team while also achieving individual goals.
- Adaptable to change and able to work under pressure.
- Comfortable working after hours as required.

**Specific Overview of Role & Process**:

- High level of administration, primarily using Microsoft Excel and an integrated ERP system.
- Daily liaisons with customers and logistics regarding requirements, planning, offload points, and stock levels.
- Collaboration with various departments, especially traders, invoicing, and contract & inventory desk.
- Communication with customers and transporters often occurs after hours and on weekends.
- Fast-paced, high-pressure work environment with significant daily movements and seasonal harvest volumes.

**General**:

- Hours: 07h00 - 17h00 with overtime as required.
- Direct report to the Execution Manager with Matrix reporting to the Operations Manager.
- Market-related base salary with benefits.
- Seasonal role (harvest period April - August).
- Financial year end is December.