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Travel Manger

2 weeks ago

Cape Town, South Africa Global Visa Services Full time

**Job Opportunity: Travel Manager**
**Company**: Visa Logistics (a division of Global Visa Management Group)
**Location**: Cape Town
**Employment Type**: Full-time, Permanent
**Industry**: Travel, Documentation, and Visa Facilitation

**About Us**

Visa Logistics is a leading provider of fast and dependable visa facilitation, document attestation, and police clearance solutions. As part of the Global Visa Management Group, we serve a wide range of clients—from individual travelers to corporations and government agencies—ensuring a streamlined experience for all international travel, immigration, and employment documentation needs.

**Role Overview**

We’re looking for a seasoned **Travel manager** to join our professional team in Cape Town. This role requires extensive travel industry experience, particularly in air ticketing and itinerary planning, with a focus on integrating travel with visa and documentation processes. You’ll help deliver exceptional service and ensure that our clients enjoy a smooth, hassle-free travel experience.

**Key Responsibilities**
- Handle domestic and international bookings using **Amadeus** or **Travelport GDS** systems
- Offer personalized travel consultation and full itinerary planning based on client requirements
- Work closely with our internal visa and clearance teams to align travel plans with documentation needs
- Process ticketing, including issuing, reissuing, refunds, exchanges, and fare adjustments
- Oversee BSP (Billing and Settlement Plan) procedures to maintain compliance
- Manage both individual and corporate client portfolios with a high standard of service
- Stay current with global airline policies, travel restrictions, and visa requirements
- Assist in mentoring and guiding junior staff members when needed

**What We’re Looking For**
- Minimum of **5 years’ experience** in a travel consulting or ticketing role
- Hands-on proficiency with **Amadeus** or **Travelport** systems (mandatory)
- Solid knowledge of BSP processes and airline fare structures
- Strong verbal and written communication skills in **English**; knowledge of **Arabic** or **Afrikaans** is advantageous
- Detail-oriented with excellent customer service and multitasking abilities
- Self-motivated and capable of independently managing multiple accounts
- Prior exposure to visa services or documentation handling is a significant plus

**What We Offer**
- Work within a globally connected organization with interests in travel, healthcare, logistics, and documentation
- Be part of a diverse, multilingual team
- Opportunities for ongoing learning and exposure to international industry practices
- Contribute to meaningful work helping clients navigate international travel and compliance

**Job Types**: Full-time, Permanent

Pay: R15 000,00 - R30 000,00 per month

**Experience**:

- travel sales: 3 years (preferred)

Work Location: In person