Senior Marketing Coordinator: Tfg Rewards

2 weeks ago

Parow, South Africa The Foschini Group Full time

**Job ID**:12459
- **Position Type**:Full-Time
- **Job Function**:Marketing & Communications
- **Workplace Type**:

- **Division**:Not Indicated
- **Province**:Western Cape
- **Location**:Cape Town North
- **Suburb**:Parow (Parow)

Position Description:
**Senior Marketing Coordinator: TFG Rewards**

**Parow**
**Permanent**

**The opportunity**:
Are you customer obsessed, driven, motivated and keen for a career in Customer Loyalty & Rewards? Look no further and join our CUSTOMER HUB TEAM where we put customers first and enable them to live their best life

As a highly engaged member of the team, you will be responsible for working cross-functionally within TFG (with other TFG Brand teams, VAS, Labs, Credit etc) to deliver Rewards campaigns that will drive member engagement across the group’s 20+ retail brands.

**Your 2 key areas of responsibility, include, but are not limited to**:

- Customer facing: Rewards member communication
- Client facing: Internal TFG Brands technical support of the Rewards system
- Contribute to TFG Rewards member engagement strategy by co-ordinating ATL & BTL communications across various channels, brands & touchpoints
- Ensure that TFG Rewards’ communication plan is executed in line with the overall strategy, in particular the delivery, tracking, reporting & improvement of portfolio specific CRM campaigns
- Engage with various Brand Marketing teams to put our best fashion-foot forward by ensuring that seasonal relevance and key products are considered
- Ensure comprehensive campaign voucher set up on the Rewards System for direct marketing campaigns, this includes, but is not limited to post campaign reporting, identifying opportunities for improvement and recommending enhancements based on findings
- Manage website content and product selections linked to various direct marketing campaigns
- Create store, operational and customer service team instructions for relevant campaigns as well as any program updates
- Manage customer queries and escalate complaints for all direct Rewards related marketing campaigns and vouchers
- Deliver technical support to TFG brand merchandise, marketing & operations teams to drive member-only offers in-store & online
- Drive best practice thinking and internal group learnings with TFG brands, plus train TFG brand teams on the Rewards Campaign system & ensure optimal functionality & reporting
- Drive Rewards KPI’s & targets with brand operations, merchandise & marketing teams
- Problem solve and close the loop with the Rewards product owner for any system-related developments
- A customer focused mindset
- An eye for & understanding of fashion
- Degree or qualification in related field (Marketing, BCom/BSc)
- CRM/Data-driven marketing know-how
- To be a compelling communicator, with experience in content development across multi-channels and the ability to influence
- Exceptional verbal, written communication, presentation and interpersonal skills
- Detailed and analytical, with exceptional organizational ability
- Budget management
- Resilience and emotional maturity
- Experience in or understanding of SEO,PPC, display and retargeting advantageous & comfort using content management systems & platforms like Everlytic, Google analytics etc
- 3-5yrs B2C marketing with a minimum 3yrs focused in digital marketing activities

  • Marketing Coordinator: Tfg Group Marketing

    5 days ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:11249 **Position Type**:Full-Time **Job Function**:Marketing & Communications **Workplace Type: **Division**:TFG Group Marketing **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **Marketing Coordinator - TFG Group Marketing (Contract)** **Parow** **Contract** Are you passionate about...

  • Marketing Coordinator: Tfg Financial Services

    7 days ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:14285**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:Head Office**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: Seeking a career in Group Retail Marketing and Financial Services? Look no further! As a highly engaged member of our team, you...

  • Marketing Coordinator

    1 day ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:14349**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:TFG Group Marketing**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Marketing Coordinator - TFG Group Marketing** **Parow** **Permanent** Are you passionate about our brands and...

  • Marketing Assistant

    3 days ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:13195**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Marketing Assistant - Sportscene** **Cape Town** **The opportunity**: **In Sportscene we believe that we...

  • Marketing Coordinator: Relay Jeans

    1 day ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:14368**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:Markham**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Marketing Coordinator - Relay Jeans** **Cape Town** **Permanent** **The opportunity**: Be inspired to work for a proudly...

  • Senior Marketing Coordinator Parow East

    1 week ago

    Parow, South Africa The Foschini Group Full time

    JOB DESCRIPTION Responsibilities: Input into the overall marketing strategy, with a specific focus on your areas of influence, PR, EVENTS, INFLUENCERS, CUSTOMER. Seasonal brief coordination for the brand. Management and coordination of briefs. Media plan, exposure and editorial coverage. Ideation of brand right events/concepts to grow the brands exposure and...

  • Ecommerce Coordinator

    2 weeks ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:12173 - **Position Type**:Full-Time - **Job Function**:Ecommerce - **Workplace Type**: - **Division**:Foschini - **Province**:Western Cape - **Location**:Cape Town North - **Suburb**:Parow (Parow) Position Description: **Ecommerce Coordinator - Cosmetics (maternity contract)** **Cape Town** A contract opportunity exists within the TFG group,...

  • Od and Reward Consultant

    3 days ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:17501**Position Type**:Full-Time**Job Function**:Human Resources & Training**Workplace Type**:Head Office**Division**:TFG Human Resources**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **We have an exciting opportunity to join our team as an OD & Reward Consultant. As a valued member of our HR...

  • Lead Industrial Engineer

    4 weeks ago

    Parow, South Africa TFG (The Foschini Group) Full time

    Join to apply for the Lead Industrial Engineer - Coricraft - Epping Factory role at TFG (The Foschini Group) . Key Responsibility Areas Lead change and build a stronger LEAN productive culture Optimize production processes or enhance efficiency and cut costs Lead the implementation of LEAN manufacturing principles and continuous improvement projects...

  • Senior Specialist: Treasury

    7 days ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:16445**Position Type**:Full-Time**Job Function**:Finance / Accounting**Workplace Type**:Head Office**Division**:TFG Finance and Advisory**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Job title: Senior Specialist: Treasury** **Reporting Line: Head of Treasury and Liquidity** **Department:...