Current jobs related to Customer Relations Manager - Johannesburg - Fidelity Services Group
-
Customer Relations Manager
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - Admin Dept; Motor Retail - Head Office - R 13 000 - R 15 000 Monthly - Job ref: GP021370/CH - Vacancy type: Permanent SHIFT YOUR CAREER to a long established and highly successful Group Dealer who requires the services of a Customer Relations Manager **Minimum Requirements**: - Must have 2 to 3 years’...
-
Customer Relations Manager
4 days ago
Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per yearMinimum Requirements:Minimum 5 years sales and marketing experience on a strategic level in a business to business environment with an operational background in logistics and/or warehousing being an advantageExcellent communication skillsAdvanced MS Office skillsResponsibilities:Responsible for ensuring a consistent, transparent and high quality management,...
-
Customer Relations Consultant
3 weeks ago
Johannesburg, South Africa International Hotel School (Official) Full timeIHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement. Key Responsibilities Execute external marketing initiatives to promote our programs and services. Manage and grow referral networks...
-
Customer Relations Consultant
3 weeks ago
Johannesburg, South Africa Invictus Education Group Full timeIHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement. Key Responsibilities Execute external marketing initiatives to promote our programs and services. Manage and grow referral networks...
-
Customer Relations Consultant
3 weeks ago
Johannesburg, South Africa Invictus Education Group Full timeIHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement. Key Responsibilities Execute external marketing initiatives to promote our programs and services. Manage and grow referral networks...
-
Customer Relations Consultant
3 weeks ago
Johannesburg, South Africa International Hotel School (Official) Full timeIHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement. Key Responsibilities External marketing initiatives to promote our programs and services. Manage and grow referral networks (both...
-
Customer Relations Consultant
2 weeks ago
Johannesburg, South Africa Invictus Education Group Full timeJohannesburg, South Africa | Posted on 11/14/2025 IHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement.Key Responsibilities Execute external marketing initiatives to promote our programs...
-
Customer Relations Lead
2 weeks ago
Johannesburg, South Africa Smollan Full timeWe are on a look out for an experience and suitably qualified **Call Center Team Lead** in our CIC department to effectively manage subordinates within the Call Centre by ensuring that they deliver a service to customers that is in accordance with the clients’ requirements. **As a Customer Relations Team Lead you will be responsbile for the below**: -...
-
Customer Relations Marketing Consultant
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - New Vehicle Sales Dept - R 16 000 - R 18 000 Monthly - Job ref: GP021363/TL - Vacancy type: Permanent SHIFT YOUR CAREER to a long established and highly successful Group Dealer who requires the services of a Customer Relations | Marketing Consultant **Minimum Requirements**: - Must have 2 to 3 years’...
-
Johannesburg, Gauteng, South Africa INSETA Full time R350 000 - R600 000 per yearPURPOSE OF THE JOBCoordination of marketing support activities and the management of the INSETA marketing and customer relations operationsKey Performance AreasOutputsMarketing and Customer relations operations (100%)Support the stakeholder relations manager and specialist in overseeing the department's operationsBuild and maintain strong relationship with...
Customer Relations Manager
2 weeks ago
Overall Purpose of the job:
Attain new accounts for the business in line with Targets as set from time to time
Ensure client’s needs and expectations are met by the business
Maintain knowledge and awareness of competing products/services, discount and pricing
structures, and overall strengths and weaknesses in order to determine how best to service
and motivate accounts to stay with the business and create new customer relationships
Ensure profitable sales volume and strategic objective targets are met
Assess, clarify, and validate the consumers’ needs on an ongoing basis, maintaining high
customer satisfaction ratings that are up to the business’s standards
Work closely with the customer support and resource management departments in an
effort to meet customer performance objectives as well as the customers’ expectations through complimentary cross-functional efforts
Regular follow up of orders
Assist with timely collections of outstanding invoices
Managing any issues that may arise with both internal and external customers
Help develop initiatives to increase customer satisfaction and retention
Assist the Company’s management with company-wide strategic planning
Ensure works are executed as per company policies and procedure
Prepares detailed reports dependent on each consumer’s requirements
Minimum qualifications and experience:
Matric / Grade 12
Relevant qualification/degree advantageous
Minimum 3 years’ experience
Excellent verbal and written communication skills
Computer Literate (MS Office, Excel, PowerPoint)
Great Interpersonal Skill
Attributes:
Action orientated
Time Management
Planning and Organizing
Attention to detail
Problem Solving
Analytical
Be comfortable with working in a fast paced and pressurised environment
**_
**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._
