Forwarding Sales Manager

Job Position: Forwarding Sales Manager

Location: Johannesburg

**Salary**: R800 000 per annum CTC negotiable commensurate with experience and qualification

Qualifications / Requirements:

- Matric (Grade 12)
- B Degree or relevant Post Graduate Qualification
- 5 to 10 years sales experience in the international freight forwarding industry
- Strong sales experience and ideally has worked in a business development role
- Solid working knowledge of sales, business development and planning and management
- Track record in international freight forwarding and clearing
- Intermediate full MS Office, CRM capabilities and Cargo wise (CW) experience will be a plus
- Valid Drivers License (Code 08)
- Highly motivated, sales orientated with experience in sales planning and execution
- Extensive experience in the air and sea freight forwarding industry in sales at a senior level
- In-depth knowledge of air
- and sea forwarding processes, procedures, regulations and requirements.
- Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Knowledge and skills:

- Energetic and innovative, coupled with a high tolerance for stress
- Highly motivated, sales orientated with experience in sales planning and execution
- Sales prospecting skills along with the ability to identify target accounts
- Ability to operate in different business environments and deal with related cultures
- Strong negotiation and presentation skills, including professional demeanour and excellent written, verbal and cultural communication skills
- Ability to build strong rapport, establish trust and credibility through a consultative approach while balancing assertive sales follow-up, without being overly
- Skilled in exercising diplomacy when resolving customer inquiries and problems
- Integrity and ethical qualities of the highest standard
- Excellent public speaker with strong presentation skills

Key Performance Areas:

- Generate personal new forwarding sales to facilitate annual trade lane volumes growth as per company targets
- Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share
- Coordinate air and ocean new business accounts secured and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities
- Define and quantify new air and ocean forwarding targets in conjunction with Business Development Commercial, Trade Lane and our International partners
- Act as liaison and communicate with foreign and domestic offices, Department Managers, upper management, and/or clients regarding quality service and related issues that affect ability to meet the client’s requirements, supported by the Trade Lane Managers
- Prepare standard operating procedures / forwarding rate proposals based on customer’s requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customer’s SOP
- Prepare monthly, quarterly and yearly reports that detail trade lane new Air and Ocean Forwarding business development and progress; analyse marketing conditions and sales projections
- Ensure efficient feedback on new business air and ocean forwarding sales leads received from Trade Lane and/or international partners, updating of the global target accounts
- Define and quantify a dynamic and ambitious pipeline of target customers, supported by Trade Lane based on strategic focus countries
- Engagement with key focus countries pertaining to new business Air and Ocean opportunities and provide regular feedback, supported by Trade Lane
- Secure new forwarding business Air and Ocean freight
- Participation in Trade Lane monthly meetings with strategic focus countries and provide feedback on new business Air and Ocean Forwarding opportunities, market intelligence, etc
- Increase forwarding volumes per set countries, where we are busy with route and trade development between these countries
- Manage individual company target
- Manage and ensure account profitability in conjunction with Trade Lane Management.
- Manage possible write off's
- Maximise profits

Pay: Up to R800 000,00 per year

**Education**:

- Bachelors (preferred)

**Experience**:

- sales in international freight forwarding industry: 5 years (preferred)
- a business development role: 4 years (preferred)
- international freight forwarding and clearing: 4 years (preferred)
- CRM capabilities and Cargo wise (CW): 3 years (preferred)
- air and sea freight forwarding industry: 3 years (preferred)
- knowledge of air
- and sea forwarding processes: 3 years (preferred)

License/Certification:

- valid drivers license (preferred)