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Estimator/pricing Consultant

2 weeks ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 66884**Job Type**
- Permanent**Job Title**
- Estimator/Pricing Consultant**Computer Skills**
- MS Excel,MS Outlook,MS PowerPoint,MS Word,Shipshape**Industry**
- Freight**City**
- Ekurhuleni (East Rand)**Province**
- Gauteng- Purpose of Job:
- To undertake service excellence in building human capability and capacity, encouraging customer engagement and increasing profit(s) per customer. To strive and achieve our business & departmental principles and touchpoints. To embark on continuous system process improvements and consistency while maintaining our core values and culture- KEY PERFORMANCE AREAS:
- Team Collaboration:
- Maintaining discipline and upholding productivity standards
- Promoting teamwork for a friendly & productive environment
- Develop and maintain a high level of moral
- Mentorship, guidance and knowledge sharing (empowering others)
- Share knowledge, ideas and innovative thinking with each other
- Managing & initiating action(s) to prevent occurrences of any non-conformities relating to the stipulated processes & procedures
- Identifying & recording any problems relating to the processes, procedures and the Quality System(s)
- Initiate, recommend and provide solutions through the respective channels
- Strive to continually achieve the following key business drivers and KPI’s,
- Increase profit per customer
- Access to capital
- Positive cash flow
- Customer engagement
- Customer service excellence
- Company brand awareness
- Risk management
- Continuous systems and process improvements
- Building human capital ahead of demand
- Ensure all ISO requirements are implemented & adhere to at all times by all parties.
- Seek and develop the latest trends and developments within the market
- Business Processes & Policies:
- Updating buying rates onto Service Providers (SP) files, matrixes and systems
- Updating & loading of client matrix
- Completion of estimates and proposals documents for new or current clients
- Completion of tender documents for new or current clients
- Developing, implementing, monitoring and maintaining KPI’s and performance standards for all divisions.
- Identify where automation, integration and technologies can be implemented to improve the deliverables of the company
- Develop new strategies for certain markets, clients, trades, routes and modes
- Analyze trends and data conclusions
- Analyze client activity, volumes moved, routes in operation, profits and losses
- Ensure all processes are adhered to and QA points are in place
- Ensure compliance and accreditation within the ISO system
- Close all / any gaps that might be present
- Strategic involvement with KAM’s (Key Account Manager) to establish client opportunities and securing for new or extension business- Service Providers & Company Network:
- Ensure SLA’s (Service Level Agreements) are monitored, measured and up to standard on services received from SP’s.
- Address any deviations / changes on the required level.
- Identify where automation, integration and technologies can be implemented to improve.
- Quarterly evaluation & meetings of SP’s and to ensure contracts & Standard Terms & Trading Conditions (STTC’s) are in place.
- Ensure competitive buying rates are achieved, harnessed and passed onto the respective departments
- Negotiate standardized / better buying rates and extended credit terms with all SP’s
- Appoint new service SP’s that are market innovators within the same frameworks as above
- Blacklist / suspend support to those SP’s that are not performing or are problematic or no longer viable
- Strive for common / same directed support with SP’s to ensure all company offices align strategic support for maximum benefit harnessing
- Customer Engagement**:

- Assist in the handover process betweens KAM’s and operations departments to ensure a smoot and accurate flow
- Monthly client / SP volume reporting
- Monthly KAM activity report
- Monthly fashion statistics reporting to HQ
- Monthly globalization statistics reporting to HQ
- Audit on client rate structures to ensure they are accurate, sensible and profitable
- Update all client & SP contracts into the respective e-folder(s) and update the contract matrixes.
- Ensure all client & SP contracts are extended, re-signed or updated upon expiry dates
- Ensure all client & SP contracts are within the company framework (legal & otherwise)
- External client visit(s) where required and opportunities arise.
- Ensure SLA’s are monitored, measured and up to standard on service provided to clients.
- Address any deviations / changes on the required level
- Customer feedback, LifeLines, service delivery failures, service delivery success
- Eliminate risks to loose any clients whilst constantly growing the relationship
- Use any new processes, strategies, systems from one client (sector) to another client (sector) - clone success
- View clients as individual business units
- Identify where automation, integration and technologie