Quality Assessor Agent

Fixed Term We are searching for a qualified and experienced Quality Assurance Assessor who is able to monitor client engagement and adherence to departmental specific standard operating procedures. **Who we are** We are an established financial services provider with 26 years’ experience. We offer a range of funeral and value-added products to suit...

As an Acquisition Quality Assurance Assessor at Bayport Financial Services, your primary objective is to ensure the highest standards of quality and excellence within the acquisition channel. This role plays a critical part in enhancing customer satisfaction, optimizing sales performance, and contributing to the overall success of Bayport's financial...

Tracker requires the services of a Quality Assurance Assessor/Coach in the Sales Contact Centre. This is a permanent position based at their Head Office in Johannesburg. The successful candidate will be responsible for evaluating adherence to company policies/procedures and statutory requirements in line with Trackers customer service; sales and Compliance...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who We AreWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture...

JOBNUMBER **iOCO03070** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are looking to hire detail-orientated **Quality Assessors (Claims Assessors) x 7 **who will be responsible for upholding and enhancing the quality of service...

**Position summary**: **Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Johannesburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**About our company**: **Introduction**: The primary objective for appointing a Quality Assurance Assessor/coach in the Sales Contact Centre is to evaluate adherence to...

About Us And Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Quality Analyst to measure service delivery quality within all customer interaction touch-points against service quality standards and recommend methods of...

**About Us and Role Purpose**: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Quality Analyst to measure service delivery quality within all customer interaction touch-points against service quality standards and recommend methods...

The Quality Assurance Analyst is responsible for the measurement of compliance with established agent behaviour expectations. The analyst must provide measures to assist management in determining the customer’s overall experience with the contact event. They are also required to identify areas of service improvements and drive customer experience...