Scrum Master

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.

**Job Functions** Information Technology **Industries** Insurance **Specification**
Manage the process for how information is exchanged in order to successfully facilitate the work stream to ensure the successful delivery of a project.

Network of Influence
Participate actively in the development and nurturing of networks and relationships internally and externally to support successful implementation of digital initiatives. Continuously promote open communication channels within the scrum team to ensure alignment. Build and maintain solid relationships with the product owners and stakeholders to ensure delivery.

Project Management
Facilitate projects while working within an established program management plan. Organise and facilitate Scrum related meetings i.e. sprint planning, scrum standups, backlog refinement, sprint review, sprint retrospective.

Training development and delivery
Design and develop content for training courses to fill gaps in established program, and run complex or customized training courses to improve employee performance. Involves focusing on a specific functional area. Ensure work teams have an up to date understanding of Scrum best practices.

Digital Strategy / Transformational Projects Execution
Build and populate dashboards and reporting mechanisms to capture results and improvement opportunities for digital initiatives. Ensure that impediments are raised by the team and timeously resolved. Create a clear understanding of user stories to ensure efficient delivery.

Performance Management
Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality. Foster an environment with high team morale through celebrating small wins and accomplishments whilst reminding the team of mission/value statements for each project. Encourage and protect a self-organising scrum team.

Digital Vision and Strategy
Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements.

Digital Talent Development
Help to prepare training for digital areas within existing programs. Deliver targeted, standardized training programs (or pieces of larger training programs) for digital areas using prepared content and working under the supervision of senior colleagues.

Improvement / Innovation
Identify shortcomings in existing agile processes and procedures, and use established change management programs to address them. Continually improve team delivery using the Scrum methodology.

Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and Scrum best practices through ongoing education, attending conferences, and reading specialist media.

**Requirements**:
General Education
Grade 12/ SAQA Accredited Equivalent (Essential)
Scrum Master Certification (Essential)
Degree or Diploma in Education (Advantageous)

General Experience
4 years + experience fulfilling Scrum Master role (Essential)
3 or more years’ experience in the digital environments (Essential)

Experience with Business Analysis and Project Management (Essential)
2 years + experience Facilitating multi-location scrum teams (Advantageous)
Training or facilitation experience (Advantageous)
Experience within the Financial Services Industry (Advantageous)

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that rec