Senior Credit Controller

1 week ago

Johannesburg, South Africa Bryte Insurance Full time

Our opportunity

To ensure the timeous collection and manage the activities of accounts to ensure the collection of outstanding premiums, manage long outstanding balances, ensure appropriate accounting treatment, effectively liaise with underwriting and sales department.To lead a team of credit controllers, handle complex queries and contribute to overall financial performance.

Key Tasks & Accountabilities
- Premium Collections & Account Reconciliations
- Receive assigned recon tasks and complete within agreed timeframes.
- Plan and prioritise workload appropriately - escalate to Finance Business Partner when problematic.
- Request payment from brokers monthly.
- Allocate all premiums received.
- Identify the nature of disputes.
- Broker error - liaise with brokers together with the underwriting and sales teams
- Endorsements incorrectly processed - initiate endorsement request - liaise with the underwriting and sales teams to correct.

Unallocated cash reconciliations/premium collection dispute
- Reconcile unallocated cash
- Receive assigned recon tasks via workflow and complete within agreed timeframes with Finance Business Partner.
- Cash received for unprocessed underwriting instructions - contact brokers for information and forward to the underwriting team for processing.
- Instructions not processed or incomplete - initiate endorsement - liaise with Market Underwriting
- Payment shortfall - refund request assessment required.

Premium collection dispute and reconciliation
- Receive assigned recon tasks via workflow and complete within agreed timeframes.
- Call brokers and request payments.
- Broker disputes statement - investigate and negotiate payments.
- Investigate and identify the discrepancies (Systems review, underwriting, sales team interaction)

Leadership Accountabilities
- Supervise and mentor a team of credit controllers. Providing guidance and support.
- Model behaviours that demonstrate commitment to Bryte’s guiding principles.
- Take action to manage own and team development and encourage others to do the same
- Conduct regular reviews of accounts and providing feedback to the appropriate level.
- Identify and implement improvements to credit control processes and systems.

Education and Experience
- Finance qualification
- Minimum 5 years’ experience in credit control
- Proven experience in a credit control or senior credit control role
- Strong understanding of credit control principles and practices
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Experience in managing a team (for senior roles).
- Knowledge of relevant regulations and legislation.

Capabilities
- Analytical
- Financial management
- Collaboration
- Initiative
- Problem solving
- Strategic thinking
- Knowledge sharing
- Effective communication with internal and external stakeholders
- Detail oriented, accurate and organized
- Prioritize tasks and complete duties within a specified time frame
- Strong Microsoft Excel skills

Closing date :16 July 2025

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