Credit Controller

**Purpose of the role**:
The purpose of the role is to facilitate the timeous collection of outstanding debtors and reduce the risk of credit losses incurred. The credit controller manages the collection of customer accounts owed to the company, in a manner that ensures high customer satisfaction. The Credit Controller must be able to communicate in an efficient and responsive manner with customers.

**_ Key Responsibilities:_**

**Full Credit Controller's function on ERPLX**
- Collection of both current and outstanding monies owed to the company in an effective and efficient manner.
- Maintain a detailed record and audit trail of follow up actions taken in accordance with the agreed standards
- Consistently monitor the status of debtor’s accounts to ensure that
- overdue account notices are sent timeously.
- intention to send final demand notices are discussed and managed professionally
- Proactively engage daily with external customers, internal sales and finance on
- monitoring debtor balances to ensure a reduction in debtors DSO
- all arrear accounts with potential credit losses.
- ensuring credit and collection policies and procedures are followed
- compiling support paperwork for handing over accounts to legal / collection company and CGIC claims to be lodged
- release customer orders, after review of available credit and terms
- Proactively engage daily with distribution and warehousing to
- track product returns, to ensure timeously processing of credit notes,
- and provide PODs requested by customers
- Daily and weekly tasks include
- inspection of bank statement and allocation of payments received
- reconciliations done where necessary
- maintenance of the customer master
- prepare of cash flow forecast
- process all signed off credit notes in the relevant currency
- compile paperwork and process journals for refund requisitions
- An effective point of contact for customer support though timeous
- provision of invoices and POD on request
- issue of complete and accurate statements
- resolution of customer queries with urgency to avoid non-payment, and in pursuant to upholding high standard of customer service
- Meet Collection target monthly thus reducing DSO
- Monitoring customer credit limits daily adhering to CGIC policy
- Prepare for debtors meeting with CM monthly to discuss all overdue and how to rehabilitate

**Essential Qualifications**:

- Matric - with maths and accounting
- A Credit Management 1, 2, 3,4
- Computer Literacy with proficiency in MS Office Suite (excel and outlook)

**Experience**:

- 5 years or more in credit control
- Sound Accounting knowledge
- Understanding of inter-company accounts
- High volume accounts 300+
- Book value R20million +
- Experience in in manufacturing industry or similar

**Key Competencies**:

- Planning and Organization skills
- Good Communication Skills
- Good Interpersonal Skills
- Excellent Numeracy skills
- Good Negotiating skills
- Confidence and the ability to place pressure tactfully on who owe monies
- A passion for achievement to meet strict deadlines and targets
- Strong attention to detail
- Strong time management skills
- Ability to work under pressure
- Honest and Reliable

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.