L'oréal 2025 - Medical Relations and Communications Assistant (Ldb) - Ftc

Medical Relations and Communications Assistant **Location**: SA Who We Are At L’Oréal, we believe that our people are our greatest asset. We foster a culture of learning, growth, and innovation, empowering our teams to reach their full potential and drive our business forward. As a global leader in beauty, we are committed to attracting, developing, and retaining top talent who share our passion for excellence. This role is designed to provide pivotal support to the entire Medical Department, playing a crucial part in the successful execution of LDB's medical strategy and enhancing engagement with healthcare professionals (HCPs) across all relevant therapeutic areas. The Medical Relations and Communications Assistant will contribute significantly to both the scientific visibility and strategic objectives of L'Oréal's Dermatological Beauty brands. 1. Position Overview The Medical Relations and Communications Assistant supports the entire Medical Department in all facets of medical relations, communications, and strategic implementation within the Dermatological Beauty division. This dynamic role requires a blend of scientific acumen, strong organizational skills, and excellent interpersonal abilities to foster relationships with healthcare professionals and ensure operational efficiency within the department. 2. Key Responsibilities The responsibilities for this role can be categorized into three main pillars: A. Strategic and Operational Support to the Medical Department: - Strategy Implementation: Actively assist in the development, implementation, and ongoing operational monitoring of the medical strategy, ensuring alignment with global and national objectives for the entire department. - Administrative Management: Provide extensive administrative support to the Medical Department leadership and team members, including but not limited to calendar management, travel arrangements, expense reporting, and preparing detailed agendas and minutes for meetings. - Presentation & Documentation: Prepare compelling presentations, reports, and other necessary documentation for internal and external stakeholders, ensuring accuracy and professional presentation. This includes scientific communications, internal updates, and training materials. - Team Coordination: Facilitate effective communication and coordination within the Medical Department, supporting medical teams in their daily activities, project execution, and cross-functional collaboration. - Market Intelligence: Conduct research and gather competitive intelligence to identify market trends, competitor activities, and new opportunities relevant to the medical field, sharing actionable insights with the department. - Project Participation: Actively participate in prospective task forces and contribute to "must-have" projects for the brand, as defined by the country's strategic priorities within the medical function. **B. Healthcare Professional (HCP) Engagement & Communication**: - Network Building: Support the Medical Department in establishing, nurturing, and expanding a strong network of key healthcare professionals (KOLs and prescribers), including dermatologists, pediatricians, general practitioners, and pharmacists. - Product Expertise: Assist in educating HCPs on L'Oréal's dermo-cosmetic products, articulating their unique selling propositions, scientific formulations, key ingredients, rigorous efficacy tests, and precise usage instructions through various communication channels. - Scientific Dissemination: Ensure timely and accurate dissemination of scientific and technical documentation to HCPs, serving as a reliable point of contact for product-related inquiries and managing communication flows. - Event Representation: Support the Medical Department in representing the brand at professional medical events, conferences, workshops, and webinars, facilitating engagements and reinforcing brand presence and scientific credibility. This includes logístical support and content preparation. - Content Development: Contribute to the development and review of medical communication materials, including scientific abstracts, publications, educational modules, and digital content for HCPs. **C. Data Analysis & Reporting for the Medical Department**: - Performance Monitoring: Assist in closely monitoring and analyzing the effectiveness of medical initiatives, including engagement metrics, scientific dissemination reach, and key performance indicators (KPIs), to identify strengths, weaknesses, and opportunities for the department. - Competitor Analysis: Systematically monitor and analyze competitor activities, product launches, and strategies within the medical and scientific landscape to help differentiate L'Oréal's offerings and maintain a competitive edge. - Database Management: Maintain and update comprehensive medical databases of Key Opinion Leaders (KOLs), HCP interactions, and scientific resources, ensuring data accuracy and accessibility for the entire