Junior Accounts Manager

2 days ago

Woodstock, South Africa Shrike Marine Full time

NOTE TO APPLICANTS: PLEASE COMPLETE THE 2 SKILLS TEST OTHERWISE YOUR APPLICATION WILL NOT BE REVIEWED

At Shrike Marine, client relationships are our top priority.

We are looking for an entry-level employee to report to and assist our Sales and Marketing Manager. This person will be responsible for day-to-day liaison and management of current customer accounts andmaintaining accurate account information. Organised, systematic and methodical, the successful applicant will be able to communicate clearly and concisely both verbally and in writing and be meticulous in carrying out administrative duties. Above average competency using Excel spreadsheets is essential, and exposure to CRM software would be an advantage.

As primary point of contact with our clients, you will be required to:

- Maintain accurate records, keeping track of all updates and account movements
- Develop quotations, manage deadlines, and follow up with customers regarding quotation outcomes
- Develop a thorough understanding of our technical products and service offerings
- Resolve customer complaints by investigating problems, developing solutions, preparing proposals, and making recommendations to management
- Build and strengthen relationships by developing and nurturing key customer contacts
- Plan and organize your work schedule to service existing accounts by contacting existing and prospective customers
- Work with management, marketing and other internal teams to ensure customer requirements are metand key performance metrics are achieved
- Follow company policies and procedures to the letter

**Job Types**: Full-time, Permanent

**Salary**: R15,000.00 per month

COVID-19 considerations:
Full COVID 19 policy in place

Application Question(s):

- Excellent computer skills, mastery of Excel and proficient in CRM software such as Zoho

**Education**:

- Bachelors (required)

**Experience**:

- Internship or customer service role: 1 year (required)

License/Certification:

- Drivers Licence (required)
- COVID 19 Vaccination Certificate (Digital) (required)

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