Specialist Server Administrator
2 days ago
**Key Outputs and Accountabilities**:
- Monitor and evaluate the performance of regional IM data center technology systems.
- Ensure optimal processing performance related to system and machine utilization, reliability, and capacity.
- Forecast financial, physical, and human resource needs to meet established objectives, including CMDB accuracy.
- Oversee and coordinate disaster recovery plans and service restoration efforts.
- Manage licensing exposure within the IM data center to ensure compliance.
- Maintain the life cycle value of enterprise IM infrastructure assets, including investment plans and budgeting.
- Provide high-level support for IM services including Active Directory, Antivirus, Microsoft products, and server/storage hardware.
- Conduct monthly global service delivery reviews with vendors, incorporating regional input.
- Act as the escalation point for regional IM incidents or complex site incidents.
- Develop business and technology standards and best practices for the IM back office environment.
- Perform capacity planning, performance monitoring, security planning, and disaster recovery planning.
**Requirements**:
**Capability Requirements**:
- **Qualifications**: Bachelor’s degree or equivalent in a relevant IM discipline. Postgraduate qualifications or extensive practical experience in similar roles preferred.
- **Certifications**: MCP, MCSE, MCITP, or similar certificates required.
- **Technical Knowledge**: Proficient in server administration, Active Directory, network security, and IT infrastructure management.
- **Industry Knowledge**: Experience in IT and IM discipline and governance, preferably in industries like mining, oil and gas, or similar sectors.
- **Safety Knowledge**: Demonstrated commitment to maintaining the highest safety standards.
**Technical Skills**:
- Ability to deliver a portfolio of IM services, hold vendors accountable, and continuously enhance IM processes.
- Strong analytical skills to identify risk root causes and engage with stakeholders to meet their requirements.
- Expertise in policy interpretation, task management, and continuous monitoring to align processes with business objectives.
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