Retail Shop Assistant X 2

**Shop Assistants Wanted - SENQU (Norwood Mall - Gauteng)**

Are you ready to be part of a brand that celebrates the spirit of exploration and everyday adventure? SENQU, our proudly South African sister company are looking for proactive and enthusiastic Shop Assistants to join the team.

At SENQU, we believe the journey is just as important as the destination - and that begins with **exceptional service**.

**Role Overview**

As a **Customer Care Assistant**, your mission is to provide every customer with a warm welcome, professional service, and a sense of discovery as they explore our store. You'll help create a clean, organized, and inviting shopping environment while keeping merchandise ready for action.

**Key Responsibilities**

**Customer Care**
- Deliver friendly, professional service with a warm smile.
- Foster a welcoming and helpful store atmosphere.
- Handle customer queries and challenges with patience and positivity.
- Assist with administrative functions such as markdowns, promotions, and merchandising as directed by Head Office.

**Merchandising**
- Unpack and present new stock neatly and attractively.
- Work with the Store Manager/Sales Team Leader to ensure products are priced correctly and displays are engaging.
- Dress mannequins, stock main tables, and ensure shelves are full and visually appealing.
- Maintain a clean and orderly appearance for all garments - folded or hanging.

**Store Operations & Housekeeping**
- Assist with general store admin alongside the Store Manager or Team Leader.
- Remain vigilant to help prevent stock losses.
- Attend daily meetings and complete tasks as assigned.
- Keep the store clean and tidy - including floors, changerooms, mirrors, windows, and display areas.

**Requirements & Competencies**
- **Grade 12 / Matric or equivalent**:

- Passion for **customer care** and excellent service delivery
- Strong communication and relationship-building skills
- Team player with the ability to follow instructions
- Positive attitude, attention to detail, and problem-solving ability
- Confidence in dealing with various customer personalities
- **Retail experience in clothing** is advantageous

**Why Join SENQU?**

Because **adventure is in our DNA**. At SENQU, we believe that **“Everyday is an adventure”**, and we’re looking for people who bring energy, enthusiasm, and a sense of purpose to everything they do.

Thank you for your interest in SENQU.

**Job Types**: Full-time, Permanent

Pay: R28,79 - R28,80 per hour

Application Question(s):

- Do you have a clear ITC / Credit Record?
- Do you live in a 20 km radius from Norwood Mall?

**Education**:

- High School (matric) (required)

**Experience**:

- Retail: 1 year (required)

Work Location: In person