Contact Centre Marketer Sales and Service

1 week ago

Port Elizabeth, South Africa FirstRand Full time

Job Description

Hello Future Contact Centre Marketer Sales and Service

Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

About The Role

Are you someone who can:
- Contribute to cost efficiencies through responsible utilization of work-related resources- Contribute to teamwork and inclusivity within own team- Identify and utilise opportunities to assess and improve own performance- Uses technical know-how to identify, solve and escalate problems- Executes the sales administration process according to prescribed processes and standards- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures- related to area of specialisation- Ensure operational excellence through the delivery of work processes according to defined quality standards- Delivers customer service through adherence to quality service standards- Provides exceptional customer service when interacting with internal and external customers- Delivers on sales objectives to increase profitable business- NQF5 minimum qualification (Diploma/ Degree will be an advantage)- 3+ years experience in banking (commercial/ retail)- Marketing and Sales experience- Experience in Digital sales environment- Knowledge and understanding of asset base finance- Strong track record as highly performing sales individual- Generally motivated for Sales targets

You will have access to:
- Opportunities to network and collaborate- A challenging working environment- Opportunities to innovate

We can be a match if you are:
- Good understanding of asset based finance (ABF)- General knowledge of financial statements- Target/ Sales driven- Requires expert negotiation and communication skills, both written and verbal- Requires solid problem-solving skills.- Analytical skills are required to determine client business needs and requirements.- Ability to remain calm under various levels of pressure.- Ability to show established track record.- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally)

Job Details

16/08/25

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