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Product Auditor

2 weeks ago


Krugersdorp, South Africa Epiroc AB Full time

**About Epiroc** Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification. **Life at Epiroc** By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package. **Mission** Do you reside in Krugersdorp or are willing to travel to Krugersdorp for work purposes? If yes, then read further. The purpose of this role is to improve and monitor product quality assurance by auditing and ensuring the quality and compliance of products supplied to customers. It is to implement measures to reduce deviations on auditing phase. Improvement of SHE systems and ensure that laid down Quality, Safety and Environmental standards are being followed on equipment and working area and provide support in SHE activities. Implement measures to reduce deviations. **Core responsibilities** - Conduct regular inspections of products in a safe way at various stages of production to verify compliance with quality standards and specifications. - Perform audits and participate in testing on finished products, ensuring they meet customer requirements, performance parameters and regulatory guidelines. - Document audit findings, create detailed reports and communicate the findings to peers and assembly teams. - Collaborate with assembly teams on corrective actions to be taken to address non-conformance issues and ensure no defects are passed on to customers. - Maintain accurate records of inspection results, audit reports, and other relevant documentation and ensure regular review meetings are happening to establish root cause and impart "lessons learnt" from audit findings. - Provide feedback on product quality trends and plan training on identified areas for improvement in turn reducing audit points. - Regularly update audit checklists based on customer feedback/complaints and invite experts from Customer Centres/Parts and Service Departments/Global team and R&D team to upgrade yourself and auditing process. - Investigate product defects, identify root causes, and collaborate with relevant departments to develop corrective and preventive actions. - Customer, CC and supplier visits to address and understand issues. - Stay up to date with changes in industry standards and regulations, implementing necessary changes to processes and procedures. - Be part of the final sign-off on MOL (machines on-line) - Be involved in the continuous improvement of products. - Ensure that laid down systems as per Quality standards are being followed in your work area and provide support with, SHE activities. **Competences, skills and experience** - Must be a qualified artisan in one of the following fields: - Millwright/Electrician with mechanical experience/Mechanical with electrical experience. - Experienced with trackless mining equipment. - Extensive knowledge about machine working environment and operation. **Personality** - Have a customer orientated approach. Good understanding of quality and delivery commitments. - Be flexible in understanding the "sense of urgency" to complete audits in a timely manner. Be on top of open customer issues and follow up with concerned team members for resolution. Promote and live a safety-first culture. Be vigilant in early detection of errors while the assembly is in progress. - Strong attention to detail and excellent analytical skills. - Strong communication skills, with the ability to write clear reports and interact with cross-functional teams. - Knowledge of root cause analysis, problem-solving techniques, and corrective action processes. **Why should applicants choose to work in this position and within this department?** Good prospects for personal growth and career development. Epiroc is a well-known international brand with lots of opportunities. Meet and collaborate with people from multiple countries, backgrounds and cultures. Ensuring that equipment of high quality is delivered at customer sites. **It all starts with people.** The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and pr