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24 Hour Flexi Sales Associate

2 weeks ago

Limpopo, South Africa Homechoice Full time

**What you will love doing in this role**

**Meet sales objectives and revenue targets**
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements
- Consistently and proactively communicate ways to improve efficiencies in our performance and procedures and systems

**Provide exceptional customer service**
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
- Take responsibility for each call by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery

**Meet operational & quality efficiencies**
- Ensure the accurate completion of time sheets on a daily basis
- Ensure all verification documents are completed and approved within the required timeframes
- Ensure the accurate capturing of customer account details onto the system
- Follow company processes accurately to ensure quality of service delivery
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmark

**Administration and reporting**
- Provide relief work in other operational departments in order to meet business requirements and customer needs - when required
- Provide daily/weekly/monthly reports as per business requirements
- Acquire and accurately capture all necessary documentation

**Provide Relief Services**
- Provide relief work in other operational departments in order to meet business requirements and customer needs - when required

**What you’ll need to do this role**
- Grade 12/Matric (Minimum Required)
- 5 years’ minimum experience in Direct Selling Industry
- B Degree (advantageous)

**What we will love about you**
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated

**Behaviors we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun