B2b Virtual Sales Account Manager

1 week ago

Johannesburg, South Africa Talksure Full time

B2B Virtual Sales Account Manager (Hybrid) - Mobile & ICT Solutions

We are looking for Virtual Sales Account Managers to join our telecommunications campaign to maintain and grow a portfolio of corporate clients by driving New Business and Cross-Selling as well as reduce churn and achieve a 90% in contract portfolio. This role will exercise your abilities in both as a Hunter and a Farmer within the Telecommunication space. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets, and customer satisfaction is key to your success in this role.

**JOB RESPONSIBILITIES**:

- Target Achievement:

- Achieve individual sales targets and KPI's

- Cold calling:

- Ability to acquire new clients
- Ability to up-sell and cross-sell
- Strong focus on acquisitions
- Ability to source and convert own leads
- Seize opportunities to upsell products when they arise
- Ability to contact customer base monthly
- Prospect and build new client pipelines
- Ability to retain out-of-contract and renewable customers

- Customer Relationship Management:

- Responsible for developing relationships with the assigned customer base and new clients
- Create ongoing rapport with business clients
- Maintain and grow existing client base
- Conduct customer account analysis
- Maintain, build and service relationships on a regular basis

- Query Management:

- Identify, address and resolve concerns / queries
- Provide feedback to customers within 2-24hrs
- Follow SDT process created for mid to complex query resolution

- Reporting:

- Provide accurate forecasting daily on Sales Force
- Verify sales report daily
- Maintain and keep accurate records on opportunities on Sales Force and Excel
- Maintain and keep accurate records on Commits weekly
- Up-to-date reporting on marketing leads provided
- Reports to be submitted within the timeframes required

- Processes and Procedures:

- Ensure all policies and procedures are adhered to
- Ensure all interactions are captured on the relevant systems in the approved manner

**MINIMUM REQUIREMENTS**:

- Matric/Senior Certificate
- **_2 years solid B2B sales_**experience marketing **_mobile and data solutions_** to businesses **(B2B)**coupled with prior **account management experience**
- Proven track record in B2B sales
- Proficiency in MS Office and exceptional presentation abilities
- Full understanding of large/corporate client and sales principles
- Experience within the ICT Industry will be an added advantage
- Clear criminal record

**BEHAVIOUR AND COMPETENCIES REQUIRED**

- Strong Sales ability coupled with business acumen
- Excellent presentation skills
- Communication skills
- Decision making skills
- Excellent interpersonal skills
- Time management skills
- Ability to formulate, set and manage goals and objectives
- Ability to cope with high pressure levels and manage stress effectively
- Strong relationship building, account planning and process competence skills
- Telecommunications product and industry knowledge
- Must be able to work accurately with great attention to detail

  • Sales Account Manager

    2 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About the Role:We are seeking a driven and customer-focused Sales Account Manager to join our team in a hybrid capacity. The role involves developing and managing relationships with key clients, identifying new growth opportunities, and ensuring customer satisfaction across a range of stationery, office supplies, and business solutions. The successful...

  • B2b Sales Manager

    4 days ago

    Johannesburg, South Africa Jelocorp Full time

    **Duties and Responsibilities**: - Develop and execute strategies to drive business in new and existing markets. - Generate sales demand from distributors, wholesalers and system integrators - Cultivate and maintain B2B customer and partner relationships. - Responsible for creating and achieving business sales targets. - Generate new sales and gather...

  • Senior B2B Software Sales Executive

    1 week ago

    Johannesburg, South Africa MaxAccelerate Full time

    **Senior B2B Software Sales Executive (DataMax AI – Fully Remote)** DataMax AI is one of the first companies in the world delivering real applied AI for Enterprise Asset Management — not gimmicks, not “coming soon,” but fully-deployed AI products already transforming global operations. a rapidly expanding global pipeline, and a breakthrough AI...

  • Senior B2B Software Sales Executive

    1 week ago

    Johannesburg, South Africa MaxAccelerate Full time

    **Senior B2B Software Sales Executive**: (DataMax AI - Fully Remote)** **DataMax AI** is one of the first companies in the world delivering _real_ applied AI for Enterprise Asset Management — not gimmicks, not “coming soon,” but fully-deployed AI products already transforming global operations. a rapidly expanding global pipeline, and a breakthrough...

  • Social Media Account Manager

    1 week ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About The Company:We help businesses grow through consultancy, training, and managed services. Were expanding our Managed Services team and are looking for a creative, confident, and detail-oriented Social Media Account Manager to help our clients shine on LinkedIn.This role is perfect for someone who enjoys creating engaging content, building relationships,...

  • Virtual Sales Account Manager

    1 week ago

    Johannesburg, South Africa Talksure Full time

    **Main purpose of the role**: To maintain and grow a portfolio of corporate clients by driving New Acquisitions and Upgrades as well as reduce churn. This role will exercise your abilities in both as a Hunter and a Farmer within the mobile space. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to...

  • Social Media Account Manager

    5 days ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About The Company: We help businesses grow through consultancy, training, and managed services. Were expanding our Managed Services team and are looking for a creative, confident, and detail-oriented Social Media Account Manager to help our clients shine on LinkedIn. This role is perfect for someone who enjoys creating engaging content, building...

  • Senior B2B Software Sales Executive

    1 week ago

    Johannesburg, Gauteng, South Africa MaxAccelerate Full time R120 000 - R240 000 per year

    **Senior B2B Software Sales Executive(DataMax AI – Fully Remote)**DataMax AI is one of the first companies in the world delivering real applied AI for Enterprise Asset Management — not gimmicks, not "coming soon," but fully-deployed AI products already transforming global operations. a rapidly expanding global pipeline, and a breakthrough AI reporting...

  • Accounts Manager B2B

    3 weeks ago

    Johannesburg, South Africa Imforce Recruitment Full time

    Requirements:Degree/diploma or relevant qualifications in marketing, supply chain, and business management.Minimum of 5 years experience in sales and marketing. Key Responsibilities To drive the sales and commercial action plan for assigned portfolio to deliver the budgeted revenue and volume objectives in the Inland region To identify new sales...

  • Senior B2B Software Sales Executive

    1 week ago

    Johannesburg, Gauteng, South Africa MaxAccelerate Full time R120 000 - R240 000 per year

    **Senior B2B Software Sales Executive(DataMax AI – Fully Remote)**DataMax AI is one of the first companies in the world delivering real applied AI for Enterprise Asset Management — not gimmicks, not "coming soon," but fully-deployed AI products already transforming global operations. a rapidly expanding global pipeline, and a breakthrough AI reporting...